Regional Operations Director

2 months ago

dubai, United Arab Emirates International School Partnership Careers Full time
Regional Operations Director - Middle East ISP is one of the fastest growing and largest
school groups
in
the world, with
over
80 schools present in more than 20 countries.
We are looking for t
alented
and
experienced
operations managers
(across a range of locations)
to join
us
and be part of our exciting mission to deliver a transformative education to our students, giving
them the best life opportunities and contributing to a better wor
l
d.
ISP has a group, regional and school structure. ISP schools are clustered into a regional group, typically c10 schools, and are supported by an expert regional team (which is led by a Regional Managing Director – ‘RMD’).
This
Regional Operations Director
is a
r
egional
role
and the
position report
s
to the
RMD
and, along with the Regional Director of Learning and Regional Finance Director, forms the regional leadership team. The role provides
a
n
opportunity
to
work with a dynamic regional team
to
drive
the
growth and success
of
the region as part of
a fast-growing
global schools group
.
Leading a regional team of functional expert
s
and
delivering a strategy which is aligned to the business plan,
the ROD
engages stakeholders and ensures that
business operations and commercial objectives are met, and ISP’s
reputation is
enhanced,
and key risks
are
mitigated.
T
h
e
role
will entail
working in clo
s
e
partnership
with
both regional and Group colle
a
gues across
our global group.
Begin with our children and students.
Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect.
We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively.
We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible.
We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously.
Getting better is what drives
us.
We positively engage with personal and professional development and school improvement.
Regional Operations Director
Key Responsibilities
Working seamlessly with the RMD
, RFD (Regional Finance Director) and RLD (
R
egional
Learning
Direc
t
or
)
you will agree and
achieve
the regions operation
al
KPI
’s
.
Leading your regional
team
,
you will be accountable for operational
efficiency
and
the successful
roll out of
all
ISP systems and process
You will
lead
a team
of regional functional experts to include IT, HR, Property,
Marketing, Admissions and Retention
(MAR)
, Health and Safety and Safeguarding
ensuring
successful
delivery of functional KPI’s.
Drive and deliver
regional
ESG standards
and targets
across the region and report to Group
.
Analyse and
improve
Parent and Staff NPS results and
work with
the region to drive high employee
engagement.
Work to ensure functional rubrics
are completed to agreed annual timeline
and performance improvement plans are in place to
achieve mastering level
over time
(
HR, Property, MAR, IT, H&S and Safeguarding
)
.
Support the
onboarding of
new schools to the region
delivering operational excellence in a timely manner
.
Successfully m
an
a
ge the
annual p
roperty
(
c
apex
and
c
apacity)
process.
Report
to Group
on all operational aspects of the region.
Skills, Qualifications and Experience
>
8-10
years of experience
in
an
operational management role in a
large international matrixed
organisation
(services sector preferred).
Degree qualified with
proven track record of
leading/
inform
ing
/advis
ing
at a senior level
.
A high level of ability to communicate, influence and build strong relationships both internally and
externally.
Experience in the Education sector desirable.
A
ble to manage
complexity
, across
countries
and cultures
,
in real time.
Excellent oral and wri
t
ten communications capability
.
Strong leadership and coaching skills to deliver results through others
.
Focus on continuous improvement, to develop and implement new ideas and bring best practice to the business.
Proven
organisational skills
including the ability to manage multiple tasks and deadlines in a fast-paced environment.
Ability to work in
autono
mously
and
flexibly
.
S
trong desire to learn and make a positive impact.
Detail-oriented, collaborative, and team player.
Excellent English communication skill
s
.
Other languages may be required dependent on region
High level of discretion and professionalism in dealing with confidential information
.
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
Collaboration.
Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
Learning & Getting Better.
Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
Innovation Leadership.
Is good at creating an environment where ideas for learning initiatives and services are generated and
can
motivate and inspire others through the process of creation through to completion.
Outcome driven.
Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
Resilience.
Can deal with setbacks and challenges calmly and effectively.
Community Focus.
Is committed to meeting and exceeding the needs and expectations of our students and their families.
Integrity & Ethical Management.
Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
ISP
Commitment to Safeguarding
Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
ISP
Commitment to Diversity, Inclusion and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.#J-18808-Ljbffr

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