Senior Officer Trade Services Job | Dubai, UAE

3 weeks ago


dubai, United Arab Emirates National Bank of Fujairah Full time
Senior Officer Trade Services Job National Bank of Fujairah
Dubai, United Arab Emirates
Senior Officer Trade Services Job National Bank of Fujairah
Dubai, United Arab Emirates
Posted 1 day ago
Permanent
Competitive
Senior Officer Trade Services Job
Work location: DubaiPreferred Candidate: Expat OnlyJob PurposeTo manage a section of the Trade Services operations as per NBF Policies and Procedures, Regulatory guidelines and ICC rules with the prime objective of meeting Service Quality within agreed service delivery standards.Key AccountabilitiesFirst point of contact for customer and business in case of queries/clarification with regard to activities handled by the Section.• Responsible for Document Checking, verification/authorisation of transactions, customer/counter party instructions, relating to the Section within the prescribed threshold limits and meeting the agreed service level standards.• Responsible for collection of relevant charges, application of preferential charges/waivers, etc. for all the transactions handled.• Evaluate the risk of each transaction handled and responsible to raise Transaction Ticket for relevant approvals.• EOD review of all INAU/IHLD entries, daily review of suspense account, maintenance of MIS for activities undertaken by Section/Unit.• Ensure self and staff carry out the functions as per NBF policies and procedures, regulatory guidelines and relevant ICC rules.• Responsible for prompt replies to all messages/faxes/queries from counter parties, Business and customers. Ensure that reporting staff too are following the same.• Ensure that all swift messages prepared by the Section are completed, EOD review of all NACK/Pending items; acknowledgement of successful transmissions.• Responsible for reviewing all BOD reports (online and T24/FINASTRA reports) for the section and EOD review of all pending items (IHLD/INAU reports) to ensure that the team maintains a clean desk policy.• Responsible for upkeep of all transaction files handled by the Section including physical balancing of outstanding items on a regular basis.• Responsible for movement of completed files to off-storage and retrieval as and when required• Strict compliance to Anti Money Laundering guidelines & Bank's Compliance policy• Responsible for raising ORER for all incidents and ensure recommended controls are implemented and strictly adhered to.Other AccountabilitiesOther AccountabilitiesJob Context• Maintenance of MIS of various processes handled by the section.• Back up to Document Processor/Verifiers/Document CheckersEducationMinimum Graduate DegreeExperience and SkillsMinimum Graduate Degree• Good knowledge of various ICC rules and regulations.• CDCS/CSDG Preferred• Minimum 3/4 years on the job experience in a Trade Services Department of a bank at a supervisory level.• An understanding of AML within the UAE and Central Bank regulations relating to transactional processingTechnical CompetenciesCustomer Service- Service Delivery-ProficientTransaction Processing and Control- Service Delivery- ProficientData Management-Service Delivery-ProficientProduct Knowledge and Documentation- Service Delivery- ProficientCore and Regulatory Banking Systems-Service Delivery- ProficientProcess Re-engineering-Service Delivery-ProficientPolicies and Procedures-Service Delivery-ProficientBehavioural CompetenciesChange and Innovation - BasicCommunication - BasicEvaluating and Solving Challenges - BasicResults Orientation - BasicWorking and collaborating with others - Basic
Job ID
2429
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