Trade Sales and Service Officer

2 months ago


Dubai, United Arab Emirates Emirates NBD Full time

Department Description:
Business Banking was set up as a separate vertical to manage allnonindividual relationships under CWM Business Banking has always ensured that the customers are placed on the right platforms so as to provide them with the best products and services possible

Trade Finance is a very crucial aspect for Business banking SME Retail customers with at least 4000 active Emirates NBD customers under both segments using a trade finance product Trade advisory and sales is a key value addition to the Business Bankino proposition

Brief Description:
Business Banking was set up as a separate vertical to manage allnonindividual relationships under CWM Business Banking has always ensured that the customers are placed on the right platforms so as to provide them with the best products and services possible

Trade Finance is a very crucial aspect for Business banking SME Retail customers with at least 4000 active Emirates NBD customers under both segments using a trade finance product Trade advisory and sales is a key value addition to the Business Bankino proposition

Detailed Description:
The incumbent will be responsible to provide advise to the existing clients on trade products and services and penetrating the existing market identifying new customers Additional tasks will include achievement of high levels of service standards and maximization of client satisfaction timely advisory services Also pitching in cash management products to the client

Job Requirements:
Providing timely advisory services to customer on various Trade and Cash Management products

Enhance growth of the Trade proposition within Business Banking and Retail SME segment and ensure

growth of the trade active customers

Ensure maximum penetration of the local market including NTB customers for trade

Focus on present customer base to enhance the trade business and revenue for the segment

Providing timely advisory services to customer on various Trade and Cash Management products

Ensure minimum TATs with the credit approval as per the SLA and within the units to

ensure service excellence

To be conversant with the full range of SME banking products with special emphasis on trade products

Analyze existing process recommend ways for increasing efficiency

Conduct Training Programs in liaison with Trade Manager for RMs CSRs wherever required

Organize training sessions work shops for clients whenever requested

Update knowledge on the new developments rules regulations at trade front

Proactively assist in developing innovative products which are new to the local market

Gather Market intelligence to develop new products

Additional Details:
5 years of Banking experience preferably in an RM or Trade Sales role

Knowledge of basic banking operations

Adherence to policies and procedures

Knowledge of basic banking operations

Knowledge of compliance regulations

Goal oriented focused sales driven

Team player Initiative taker

Confident self starter

Graduate preferably businessfinanceaccounting CDCS certified

Arabic speaking

**Qualifications**

AS Mentioned in the JD

**Primary Location***: United Arab Emirates-Dubai-Dubai - Deira, Baniyas Road, Enbd Head Office

**Job***: Sales

**Organization***: Business Banking

**Schedule***: Regular

**Shift***: Standard

**Job Type***: Full-time

Day Job

**Job Posting***: Feb 6, 2023, 10:46:04 PM



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