Relationship Associate Officer Jobs In Dubai | Tanfeeth

1 month ago

dubai, United Arab Emirates Tanfeeth Full time
Relationship Associate Officer Jobs In Dubai | TanfeethApply Also Account Manager Jobs In Sharjah | RateHawkTo resolve the customers query at the first opportunity across a range of channels (phone, chat, email). Where appropriate provide tailored education about our channels, products and services building trust in the bank’s digital platform.Apply Also Real Estate Broker Jobs In Dubai | Linzico Real EstateResponsibilities
Answer all customer contacts professionally and accurately in line with the latest guidance.Identify the needs of the customer through effective listening/questioning helping them achieve their best outcome.Respond to queries politely and educate customers with regards to banking products and services.Be a role model for the banks digital service promoting usage at every opportunity.Use available support tools to problem solve and resolve queries remove the barriers.Educate customers and resolve customer Internet Banking inquiries and general complaints
Apply AlsoFemale Lead Swim Coach Jobs in Dubai | Deira International SchoolRequirement
Passionate about customers – focused on delivering customer excellence.Digital knowledge base familiar using Microsoft office (for example Teams)Experience managing customer interactions via a range of channels – phone , electronic , face to face.Natural Communicator able to communicate effectively with customersEmpathetic towards customers – genuinley care.Excellent communication skills (written & verbal) The ability to multi-taskThe ability to work (channel stress) under pressureBe flexible to support the business needs.Excellent interpersonal skills
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