Relationship Associate Officer

1 week ago


Dubai, Dubai, United Arab Emirates Tanfeeth Full time
Relationship Associate Officer | Tanfeeth Dubai

In Arabic, 'Tanfeeth' means 'getting the job done' and that's exactly what we intend to do. As the GCC's first Business Services Partner and a fully-owned subsidiary of Emirates NBD, Tanfeeth is committed to delivering service excellence across the region by providing our clients with customer-focused solutions which stretch across the entire business value chain.

To resolve the customers query at the first opportunity across a range of channels (phone, chat, email). Where appropriate provide tailored education about our channels, products and services building trust in the bank's digital platform.

Relationship Associate Officer | Tanfeeth Dubai | Apply Now

Job Responsibilities

Answer all customer contacts professionally and accurately in line with the latest guidance.

Identify the needs of the customer through effective listening/questioning helping them achieve their best outcome.

Respond to queries politely and educate customers with regards to banking products and services.

Be a role model for the banks digital service promoting usage at every opportunity.

Use available support tools to problem solve and resolve queries remove the barriers.

Educate customers and resolve customer Internet Banking inquiries and general complaints

Complete accurate system notes and updates

When unable to resolve at first touch route accurate service requests to appropriate departments

Provide precise and accurate information to customers challenging processes where appropriate.

Follow up with customer calls where necessary

Be a multi-tasker able to move positively between workloads when required

Adhere to standard work procedures while handling customer calls

Comply to information security and data privacy policies.

Skills / Work Experience

Passionate about customers – focused on delivering customer excellence.

Digital knowledge base familiar using Microsoft office (for example Teams)

Experience managing customer interactions via a range of channels – phone , electronic , face to face.

Natural Communicator able to communicate effectively with customers

Empathetic towards customers – genuinley care.

Excellent communication skills (written & verbal) The ability to multi-task

The ability to work (channel stress) under pressure

Be flexible to support the business needs.

Excellent interpersonal skills

Excellent typing skills

Analytical good problem solver

Resilient – handle change well

3 years minimum experience in a customer facing role.

Don't miss out on this exciting opportunity – apply now at


#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Plexus Group Full time

    About the company: With our industrious accumulated experience of more than 30 years within the dynamic market, our core values and missions revolve greatly upon customer gratification and loyalty to cater toptier and optimal services aiming to become the onestop platform and no.1 choice of all client diaries.Get a chance to unleash your potentials and...


  • Dubai, Dubai, United Arab Emirates Jobsite Direct Full time

    JOB OVERVIEW:Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality...


  • Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Relationship Officer - Priority Banking ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Relationship Officer - Priority Banking ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Posted 3 days ago Permanent Competitive Relationship Officer - Priority Banking Job DescriptionRole : Relationship OfficerLocation : DubaiRole Purpose:Offer...


  • Dubai, Dubai, United Arab Emirates Isaac Financial Broker Co. L.L.C. Full time

    OPEN INVITATION FOR WALK IN INTERVIEWAs a Relationship Officer, your main responsibility is sell the product, and maintain positive relationships with clients. You'll work to understand their needs, promote relevant products or services, and ensure overall satisfaction. The role involves effective communication, sales, and a commitment to providing...


  • Dubai, Dubai, United Arab Emirates Markai Commercial Broker Full time

    BANKING RELATIONSHIP OFFICER Minimum of 1 year Banking Sales experience Strong communication and relationship building skills. Mandatory banking experience in home countryWalk in location:Dubai Office - 826 Tower B, Business Village (Entrance 2) Saeed Port, Deira DubaiAbu Dhabi Office - 402 Al Firdous Tower Salam Street, Abu DhabiSalary: AED2, AED5,000.00...


  • Dubai, Dubai, United Arab Emirates Mabeaat - Hadaf Al Khaleej Commercial Services L.L.C Full time

    Relationship Officer | Mabeaat – Hadaf Al Khaleej Commercial Services L.L.C DubaiMabeaat is one of the pioneers direct sales agency specialized in banking and telecommunications sector based in Dubai. It has satellite branch offices in Abu Dhabi, Sharjah & Fujairah and able to conduct sales operations in the U.A.E.Relationship Officer | Mabeaat – Hadaf...


  • Dubai, Dubai, United Arab Emirates Mabeaat - Hadaf Al Khaleej Commercial Services Full time

    Immediate Hiring,We are hiring for a well reputed Bank in UAE for the Positions of Relationship Officer/ Senior Relationship Officer (Personal Loans).Location: Dubai, UAEPeople with minimum 1 year UAE Banking Sales experience can applySend your resume WhatsappImmediate Joining Salary: AED2, AED6,000.00 per monthSalary: AED2, AED3,000.00 per month


  • Dubai, Dubai, United Arab Emirates Bigwig Marketing Management Full time

    WALK-IN INTERVEW, (Relationship Officer) for a very well-known and Reputable Bank (Personal Loan Relationship Officer)Office No. 514, 5th floor, Business Village Block B ( same building as Dubai Economic Department ) Port Saeed near Clock Tower.Nearest Metro: Deira City Metro Station Exit 3 Day to DayPLEASE NOTE THAT UAE BANKING 3 YEARS PERSONAL LOAN...


  • Dubai, Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    Join our team and unlock the potential of personal finance loans and Credit cards. We're on the hunt for Relationship Officers ready to empower entrepreneurs with tailored financial solutions. If you're driven, customer-focused, and eager to fuel business growth, we want you on our teamPosition: Relationship Officer(personal Loan & Credit Cards)salary : up...


  • Dubai, Dubai, United Arab Emirates Bigwig Marketing Management Full time

    WALK-IN INTERVEW, (Relationship Officer) for a very well-known and Reputable Bank (Personal Finance & Credit Card ).PLEASE NOTE THAT SALES EXPERIENCE IS MANDATOR (PREFERRED BANKING).HOME COUNTRY EXPERIENCE WILL BE CONSIDERED.Office No. 514, 5th floor, Business Village Block B (same building as Dubai Economic Department) Port Saeed near Clock Tower.Nearest...


  • Dubai, Dubai, United Arab Emirates UNICORN COMMERCIAL BROKERS Full time

    WE'RE HIRINGRelationship Officers/ Senior Relationship Officers (PL) Min 06 months of banking experience, preferably in Personal Loan product Salary up to Incentives (Fixed) Permanent Role Location Dubai Visa and other benefits will be providedLast Date to apply: 15th June 2023Job Types: Full-time, PermanentSalary: AED3, AED7,000.00 per monthAbility to...


  • Dubai, Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    Walk-INRelationship Officer for Banking ProductsWe are urgently looking to recruit fresher or experienced Relationship Officers for Credit Card SalesResponsibilities Excellent communication skills with good sales ability. Meet and exceed sales targets every month. Responsible for building and maintaining a strong sales pipeline. Your goal will be to meet or...


  • Dubai, Dubai, United Arab Emirates Titan Financial Brokers Full time

    Urgent Hiring for Relationship Officer. only experience people with up to 1 year banking experience required.Application Deadline: 28/08/2023


  • Dubai, Dubai, United Arab Emirates JS International Full time

    Urgently required relationship officer for a reputed Bank in Dubai**Salary**: AED5, AED6,000.00 per month**Experience**:- Banking: 2 years (required)


  • Dubai, Dubai, United Arab Emirates GEIB LOYALITY CARD SERVICES LLC Full time

    Walk-in-Interview on 02/03/2024GEIB Loyalty Card Services LLC is looking for high caliber, dynamic sales professionals for credit card sales outsourcing DSA division.Job profile: Relationship Officer/ Tele Sales Officer for selling credit cardPromotes and sells various liability products offered by the bank, aiming to attract low cost deposits from diverse...


  • Dubai, Dubai, United Arab Emirates Wolf Street Group Full time

    As a Relationship Officer for RAKBANK Business Loans, your primary responsibility is to manage the relationships with clients who have taken out business loans from your organization. You will act as the primary point of contact between the borrower and the lending institution, and you will be responsible for ensuring that the borrower remains in compliance...


  • Dubai, Dubai, United Arab Emirates Surani Group Of Companies Full time

    We are seeking a dynamic and results-driven Relationship Officer to join our team. As a Relationship Officer, you will be responsible for Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets, managing and nurturing client relationships, understanding their financial goals, and offering comprehensive banking...


  • Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Relationship Officer | First Abu Dhabi Bank (FAB) DubaiFAB, the UAE's largest bank and one of the world's largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world...


  • Dubai, Dubai, United Arab Emirates GEIB LOYALITY CARD SERVICES LLC Full time

    WALK IN INTERVIEWFINANCIAL SERVICES - URGENTLY LOOKING FOR Relationship Officer/Customer Service ExecutiveOn 6 th July th July 2023Interview Time Between 11:00Am to 01:00PMGEIB Loyalty Card Services LLC is looking for high caliber, dynamic sales professionals for credit card sales outsourcing DSA division, face to face interview.Job profile: Relationship...


  • Dubai, Dubai, United Arab Emirates Markai Group Full time

    BANKING RELATIONSHIP OFFICER Minimum of 6 months of banking sales experience. Strong communication and relationship building skills. Mandatory banking experience in home countryWalk-in location:Dubai - 826 Tower B, Business Village (Entrance 2) Saeed PortAbu Dhabi - 402, Al Ferdous Tower, Salaam StreetAbility to commute/relocate: Dubai: Reliably commute or...