Home Delivery Leader
3 weeks ago
Ensure the waiting time and queuing policy are maintained as per bench markEnsure that the agreed schedule for the day is in place to avoid queues and high waiting time.Support the co-workers when they cannot resolve customer’s complaints , dealing positively and quickly with the issues raised by our customersPass the customer feedback to HD Manager in order to improve HD services
Job Requirements:
Live and share the IKEA values every dayHigh School Graduate4years Home Delivery supervisoryexperience, retail preferredStrong mediation and counselling skills
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