Customer Care Supervisor Jobs in Dubai UAE 2023 | NMC Healthcare
3 weeks ago
Care Supervisor Required Develop optimal relationships and provide customer care service for all assigned tasks Daily feedback given to Manager:/Job Responsibilities:
Indulge in Customer care activities outside the reception.Ensure that telephone discipline is maintained by staffs at all times.Lead by example in all aspects especially grooming & etiquettesMonitoring shifts and daily attendance of Doctors & ReceptionistsResponsibility as a fire facilitatorResponsible for preparing & monitoring the Customer Care KPIs
Job Requirements:
Preferably a college graduate in any discipline.Minimum 3-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills.
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