Service Delivery Manager Principal SaaS in Financial Services

4 weeks ago


abu dhabi, United Arab Emirates SimCorp Full time
  • Service Delivery Manager Principal SaaS in Financial Services
Service Delivery Manager Principal SaaS in Financial Services

Governance – act as the central point of contact in daily operations, supervise an effective internal and external governance scheme, and facilitate Change ManagementReporting – regularly report on key SLAs and KPIs and thoroughly act on deviationsEscalations – effectively handle escalations including outreach to internal and external management stakeholdersCommercials – contribute to monitor, track, and control the financial forecast of the service engagements

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  • abu dhabi, United Arab Emirates SimCorp Full time

    Service Delivery Manager Principal SaaS in Financial Services Service Delivery Manager Principal SaaS in Financial Services Governance – act as the central point of contact in daily operations, supervise an effective internal and external governance scheme, and facilitate Change ManagementReporting – regularly report on key SLAs and KPIs and thoroughly...


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