Service Delivery Director
2 weeks ago
As the IT Service Delivery Director, you willbe responsible to oversee and manage the delivery of IT serviceswithin our organization. The successful candidate will beresponsible for ensuring the effective delivery of IT services tomeet the needs of our internal stakeholders and external clients.This role involves coordinating with various teams to maintain highservice levels, implementing service improvement initiatives, andensuring adherence to service level agreements (SLAs) andoperational processes. Your job role will also include thefollowing:
Leadership and TeamManagement:
Leadand mentor a team of IT professionals responsible for servicedelivery. Develop and communicate the strategic vision for ITservice delivery aligned with the organization's goals andobjectives. Guide and advise the team to provide first, second andthird level of support within the agreed SLA Define and monitorservice performance against SLAs and KPIs, and take correctiveactions as needed. Provide guidance, coaching, and performancefeedback to team members to foster their professional growth.Promote a culture of collaboration, innovation, and accountabilitywithin the service deliveryorganization.
Operations:
Developand communicate the strategic vision for IT service deliveryaligned with the organization's goals and objectives.Collaborate with senior management to align IT service deliverystrategies with business objectives. Oversee all aspects of ITservice delivery, including incident management, problemmanagement, change management, and service level management. Ensurecompliance with industry best practices and standards, such asITIL, and drive continuous improvement initiatives. Establish andmaintain service level agreements (SLAs) with internal stakeholdersand external clients. Develop and manage the IT service deliverybudget, ensuring resources are allocated effectively to supportbusiness objectives. Procure and operate IT service delivery toolsand systems ensuring seamless experience for end user. Monitor andcontrol costs associated with service delivery activities,identifying opportunities for cost optimization. Identifyopportunities to enhance service delivery processes, tools, andmethodologies. Drive continuous improvement initiatives to optimizeservice delivery performance and efficiency. Monitor industrytrends and emerging technologies to identify opportunities forinnovation and improvement.
-
Service Delivery Director
3 weeks ago
abu dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeAs the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...
-
Service Delivery Director
2 weeks ago
Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeAs the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...
-
Marketing Officer
6 days ago
Abu Dhabi, United Arab Emirates Kiwi Delivery Service Full timeRequired Marketing Officer for Delivery Services Company based in Abu Dhabi, Dubai. Minimum experience of 3 years required related to this field. Please send CV. **Salary**: AED4,000.00 - AED5,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
-
Project Director Delivery Management Hospitality
2 weeks ago
abu dhabi, United Arab Emirates Hill International, Inc Full timeProject Director Delivery Management Hospitality - Hiring Immediately Project Director Delivery Management Hospitality - Hiring Immediately General Description of Role and Responsibilities: The Project Director, Delivery Management (Hospitality), seamlessly links delivery strategy to successful delivery management. This role is crucial in ensuring the...
-
Project Director Delivery Management Hospitality
2 weeks ago
abu dhabi, United Arab Emirates Hill International, Inc Full timeProject Director Delivery Management Hospitality - Hiring Immediately Project Director Delivery Management Hospitality - Hiring Immediately General Description of Role and Responsibilities: The Project Director, Delivery Management (Hospitality), seamlessly links delivery strategy to successful delivery management. This role is crucial in ensuring the...
-
abu dhabi, United Arab Emirates Hill International, Inc Full timeGeneral Description of Role and Responsibilities: The Project Director, Delivery Management (Hospitality), seamlessly links delivery strategy to successful delivery management. This role is crucial in ensuring the successful design development, project management and delivery of hospitality venues. This position requires a combination of industry expertise,...
-
Manager - Service Delivery
5 days ago
Abu Dhabi, United Arab Emirates Injazat Full timeOverview: To be responsible for delivery of all high value and in-scope contracted services directly to one or more clients. Works closely with the Account Manager, Project Manager and Capability Managers, service lines, offerings, and Lines of Business (LOB). **Responsibilities**: - Develops and nurtures excellent client relationships at the executive and...
-
Delivery Driver
4 days ago
Abu Dhabi, United Arab Emirates Swift Delivery Services LLC Full time**Swift Delivery Service** Hiring for NOON Are you a skilled driver with your own sedan car, SUV, or minivan? Do you have a valid visa and a clean driving record? If so, we want you to join our team at Swift Delivery Services! Position: Delivery Driver (With Own Vehicle) Location: Dubai, UAE (Abu Dhabi residents preferred) **Responsibilities**: -...
-
Manager - Service Delivery
6 days ago
Abu Dhabi, United Arab Emirates Injazat Full timeOverview: Ensure the seamless and efficient delivery of services to Injazat’s roster of clients, playing a key role in managing the service delivery team, optimizing processes, and ensuring customer satisfaction throughout the project lifecycle. You will need a strong blend of leadership, technical expertise, and a customer-centric approach to drive...
-
Service Delivery Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Help AG, an e& enterprise company Full timeHelp AG is seeking for a highly skilled and experienced Service Delivery Manager who will play a critical role in ensuring the efficient and effective delivery of our cybersecurity services to our clients. The individual will be responsible for managing service delivery processes, leading a team of cybersecurity professionals, and maintaining strong client...
-
Manager Service Delivery
2 weeks ago
abu dhabi, United Arab Emirates Core42 Full timeOversee the end-to-end project management process, from inception to completion.Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues.Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions.Proactively...
-
Manager Service Delivery
2 weeks ago
abu dhabi, United Arab Emirates Core42 Full timeOversee the end-to-end project management process, from inception to completion. Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues. Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions. Proactively...
-
Manager- Service Delivery
2 weeks ago
abu dhabi, United Arab Emirates Injazat Information Technology Full timeOversee the end-to-end project management process, from inception to completion.Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues.Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions.Proactively...
-
Manager- Service Delivery
2 weeks ago
abu dhabi, United Arab Emirates Injazat Information Technology Full timeOversee the end-to-end project management process, from inception to completion. Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues. Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions. Proactively...
-
Service Delivery Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Etisalat UAE Full timeJob brief:To implement and maintain a modern client focused, and customer centric service management environment while continuing to develop and enhance these throughout the life cycle of the services and relationship. In addition, to manage the day-to-day account relationship ensuring the provision of a quality, effective and cohesive service management,...
-
005 Service Delivery Manager
2 weeks ago
abu dhabi, United Arab Emirates Emircom Full timeJob BriefA dedicated and dynamic Service Delivery Manager to ensure the efficient delivery of our services to clients. The Service Delivery Manager will play a critical role in building strong client relationships, overseeing service operations, and optimizing service delivery processes.RequirementsITIL ManagementDeep understating on Data Center ICT Systems,...
-
Delivery service manager
2 weeks ago
Abu Dhabi, United Arab Emirates raqmiyat dubai Full timejob description:Experience in project management, resource management, scope management, client engagement, risk management and team leadership in a Managed Service Provider (MSP) environment, performing technical project management that includes initiating, planning, implementing and closing IT projects in various areas of IT including... Limited to NOC,...
-
Delivery service manager
2 weeks ago
abu dhabi, United Arab Emirates Raqmiyat Dubai Full timejob description:Experience in project management, resource management, scope management, client engagement, risk management and team leadership in a Managed Service Provider (MSP) environment, performing technical project management that includes initiating, planning, implementing and closing IT projects in various areas of IT including... Limited to NOC,...
-
005 Service Delivery Manager
2 weeks ago
abu dhabi, United Arab Emirates Emircom Full timeJob Brief A dedicated and dynamic Service Delivery Manager to ensure the efficient delivery of our services to clients. The Service Delivery Manager will play a critical role in building strong client relationships, overseeing service operations, and optimizing service delivery processes.Requirements ITIL Management Deep understating on Data Center ICT...
-
Service Delivery Manager
2 days ago
Abu Dhabi, United Arab Emirates Group 42 Full timeOverview: Group 42 (‘G42’) is an Abu Dhabi based artificial intelligence and cloud computing company, uniquely positioned in the national ecosystem to develop and deploy holistic and scalable AI solutions to a wide range of clients. The Group's business operations cover numerous industry verticals, including healthcare, smartcity, energy, finance,...