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Villa Host

1 month ago

dubai, United Arab Emirates Anantara Hotels, Resorts And Spas Full time
Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.Assist Front Office Department with daily operations, check-in, check-out, and upselling.Maintain high standards in personal appearance. Is well groomed, hygienically clean, and properly attired in uniform to carry out duties at all times.Behave and carry out tasks and responsibilities in a professional mannerPunctual to report for duties and prompt to disseminate services to guests.Is well organized to carry out job tasks with necessary accessories ready and at hand.Fully aware of arrivals, departures, and guest movement in the resort.Always prepared to handle guest requests, complaints, and suggestions and follow through to maximize the service standard.Knowledgeable about fire and safety procedures.Deals Guest comments and concerns systematically and keeps superiors informed of the same.Committed and suggests/introduces new initiatives that are focused on enhancing the guest experience.Report health or safety hazards to the supervisor.Perform other duties as assigned by the Management. Disclaimer: Drjobs.ae
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