Villa Host

1 week ago

Dubai, Dubai, United Arab Emirates Anantara Full time

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.

From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.


As a Villa Host, you are required to maximize and exceed guest satisfaction by providing highly personalized, efficient, and responsive service with attention to detail, and anticipating guests' needs.

Take ownership and leadership of all villas assigned to you including supervising, directing, assisting, and ensuring the cleanliness and maintenance of guest villas.

Villa Host is instrumental to achieve our goal of providing the highest professional standards of service to our guests.

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues.

the key responsibilities for this position are:

GENERAL RESPONSIBILITIES

  • Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.
  • Assist Front Office Department with daily operations, checkin, checkout, and upselling.
  • Maintain high standards in personal appearance. Is well groomed, hygienically clean, and properly attired in uniform to carry out duties at all times.
  • Behave and carry out tasks and responsibilities in a professional manner
  • Punctual to report for duties and prompt to disseminate services to guests.
  • Is well organized to carry out job tasks with necessary accessories ready and at hand.
  • Fully aware of arrivals, departures, and guest movement in the resort.
  • Always prepared to handle guest requests, complaints, and suggestions and follow through to maximize the service standard.
  • Knowledgeable about fire and safety procedures.
  • Deals Guest comments and concerns systematically and keeps superiors informed of the same.
  • Committed and suggests/introduces new initiatives that are focused on enhancing the guest experience.
  • Report health or safety hazards to the supervisor.
  • Perform other duties as assigned by the Management.
  • Initiate contact with guests before arrival and proactively gather preferences for residences.
  • Ensure all tools and equipment are prepared/stacked/organized in the villas and pantries at all times.
  • Attend all briefings conducted & follows up with daily arrivals, departures, and other important information.
  • Ensure a place of guest courtesies, complementary items, and amenities in the villas as specified and carries out its delivery and timely clearance.
  • Facilitate arrivals and departures according to set procedures.
  • Prepare necessary miseenplace in the allocated pantries and villas to facilitate efficient service.
  • Ensures the Private cellar and minibar are stocked and checked prior to guest arrival. Also ensures that the Private cellar and minibar are refilled, and the bills are posted during the stay.
  • Knowledgeable of the service and quality of all types of wines available in the Private cellar.
  • Aware of the procedures for laundry valet service and is ready with requirements to carry out same in a professional manner.
  • Maintain logbooks, making log entries as per the log standards and going through them every day as soon as coming to shift.
  • Attend daily briefings and meetings as scheduled.
  • Check guest profiles and guest history of specific guests allocated to him prior to the guest's arrival and be familiar with all the information.
  • Ensure the villa is set up according to guest preferences and follows up with 'other' areas according to the details available in the guest history.
  • Ensure all arrivals amenities such as fruit platter, beverages according to VIP codes; foot ritual, cold towels, and welcome drinks are in order.
  • Check the arrival villa prior to arrival as per the
  • Meets the guests upon arrival at the resort and VIPs at the airport if requested.
  • Prepare and offer foot rituals and welcome drinks to guests in the villa.
  • Introduce guests to the resort and their villa.
  • Ensure the registration card is filled and signed and handed over to the reception with the required copies of vouchers.
  • If guests have any other requests like laundry or baggage unpacking, attends to them immediately.
  • Coordinate guest requirements with other departments and follows up to ensure all queries are handled to maximum guest satisfaction.
  • Meet guests regularly.
  • Educate, recommend and assist guests of using and indulging in resort's facilities.
  • Offer guests, a tour of the island and introduce the resort facilities.
  • Offer on a daily basis, menus for lunch and dinner, obtain the orders in advance and passes those to the Restaurant Manager inroom room dining.
  • Aware of the daily lunch and dinner menu to take order

  • Villa Host

    1 week ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.Assist Front Office Department with daily operations, check-in, check-out, and upselling.Maintain high standards in personal appearance. Is well groomed, hygienically clean, and properly attired in uniform to carry out duties at all times.Behave and carry out...

  • Villa Host

    1 week ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full time

    Looking for a skilled, experienced Registered Nurse to join our team on a contract basis. The ideal candidate should have a minimum of 2 years of recent RN experience and possess a current BLS Certification. Job Details: $52 per hour 13-week contract Shift: 6:00 pm to 6:30 am Responsibilities: Develop and execute nursing procedures Provide high-quality...

  • Housekeeper

    1 week ago

    Dubai, Dubai, United Arab Emirates Mainland Logistics a Third Party Delivery Service Provider (DSP) Full time

    Looking for live in housekeeper for company executive home, US National. Job requires good English communication skills, great presentation and plating skills, people friendly, organized, punctual, good sanitary habits and personal hygene.Job description requires cleaning, hosting guests, looking after 3 children, prepping for cooking, doing dishes, cleaning...

  • Mep Draftsman

    1 week ago

    Dubai, Dubai, United Arab Emirates TAAB Full time

    The RoleWe are looking for an MEP Draftsman to join our mep works team. We are a fast growing organization and looking for someone who is driven and wishes to grow in their career. We are a Dubai based mep work. We provide a range of hard- and soft services to both individual apartments, villas and entire high-rise buildings Host Kitchens.Job Types:...

  • Female Maid

    1 week ago

    Dubai, Dubai, United Arab Emirates Raban Al-Safina Group of companies Full time

    Required Maid for VIP Guest house in Dubaimaid should be elegant, smart and experienced in hosting VIP guests, cleaning villa and premises.age limit max 30 - femaleSalary: AED3, AED4,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)Experience:- housekeeper: 1 year...

  • Electrical Foreman

    1 week ago

    Dubai, Dubai, United Arab Emirates TAAB Full time

    The RoleWe are looking for an Electrical to join our mep works team. We are a fast growing organization and looking for someone who is driven and wishes to grow in their career. We are a Dubai based mep work. We provide a range of hard- and soft services to both individual apartments, villas and entire high-rise buildings, Host Kitchens.Job Types: Full-time,...

  • Assistant Store Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Belhasa Group Full time

    2 years GCC, UAE management experience minimum supervisor level2 years coffee specialty experienceExperience in Inventory, COGS, ordering, receiving, wastage and schedulingLead 20 + team memberPreference male with previous experience in brand like:Alchemy / Hoof / Arabica / Starbucks / Heal / Espresso lab / Host / RX / Villa 515/ Stomping groundsSalary:...

  • House Manger

    1 week ago

    Dubai, Dubai, United Arab Emirates DESCO Print & Studio LLC Full time

    Villa Manager ( FEMALE )- Below 30 years of age:- Fluent In English:- 3 to 4 years of experience:- For a Canadian family.Responsibilities: Property Management: Overseeing the daytoday operations and maintenance of the villa, including scheduling repairs, maintenance, and renovations as needed. Staff Management: Recruiting, training, and supervising villa...

  • Villa Butler Chinese Speaker

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full time

    Responsibilities:Ensuring that cleaning and household chores are completed.Answering telephonic and written communications on behalf of the employer.Greeting guests in a professional manner upon their arrival.Sourcing and training new staff, preparing and communicating staff schedules, and running payroll.Coordinating the maintenance and preservation of the...

  • Villa Butler Chinese Speaker

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full time

    Responsibilities:Ensuring that cleaning and household chores are completed. Answering telephonic and written communications on behalf of the employer. Greeting guests in a professional manner upon their arrival. Sourcing and training new staff, preparing and communicating staff schedules, and running payroll. Coordinating the maintenance and preservation of...

  • Uber Luxury Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Christian Dior S.A. Full time

    Within the Mall, the Uber Luxury Manager is a Pillar to the store activity on their VIP customer relationship management. Ensure all Salon Prive targets and objectives are achieved , with Boutique Manager. Representing within the Salon Prive Maison (Ambassador and Host). Engage the boutique VIP Managers team, in driving their clients to Salon Prive and...

  • Strategic Solutions Partner Jobs In Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Emirates Full time

    Strategic Solutions Partner Jobs In Dubai | EmiratesApply Also:Regulatory Affairs Specialist Jobs In Dubai | The Talents PipelineWe are looking for experts in modern learning design, development and facilitation to contribute to the delivery of impactful and engaging learning solutions in professional and leadership skills for employees acrossApply Also:...

  • Unlock Ultimate Luxury: Your Guide to Concierge Services in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Arabiandiaries Full time

    Unlock Ultimate Luxury: Your Guide to Concierge Services in DubaiEditorFebruary 15, 2024 Share This :Dubai, the epitome of opulence and extravagance, is a city that thrives on offering unparalleled luxury experiences to its visitors. At the heart of this luxury lifestyle lies the impeccable concierge services that cater to the every whim and desire of...

  • Associate Principal Electrical Engineer Jobs In Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates SNC-Lavalin Full time

    Associate Principal Electrical Engineer Jobs In Dubai | SNC-LavalinApply AlsoJunior Accountant Jobs In Abu Dhabi | Reap HRAssociate Principal Electrical Engineer with a minimum of 15 years experience of which 10 should be within a Buildings MEP Design Team.Apply AlsoSenior Software Engineer Jobs In Ajman | MongoDBResponsibilitiesDemonstrable track record of...

  • Unlock Ultimate Luxury: Your Guide to Concierge Services in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Arabiandiaries Full time

    Unlock Ultimate Luxury: Your Guide to Concierge Services in DubaiEditorFebruary 15, 2024 Share This : Dubai, the epitome of opulence and extravagance, is a city that thrives on offering unparalleled luxury experiences to its visitors. At the heart of this luxury lifestyle lies the impeccable concierge services that cater to the every whim and desire of...

  • Human Resources Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityLooking to be a part of an award-winning team that leads at the forefront of Human Resources innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts - the dare-to-be-different...

  • Front Desk Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityLooking to be a part of an award-winning team that leads at the forefront of Lifestyle Experential innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts - the dare-to-be-different...

  • Legal Secretary

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityLooking to be a part of an award-winning team that leads at the forefront of legal innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts - the dare-to-be-different entertainment...

  • Assistant Restaurant Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityLooking to be a part of an award-winning team that leads at the forefront of Food and Beverage innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts - the dare-to-be-different...

  • Vip Concierge

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityLooking to be a part of an award-winning team that leads at the forefront of hospitality innovation? We have the perfect opportunity currently available and are looking for a dynamic individual, focused on delivering unique, first-of-its-class experiences to our guests at FIVE Hotels and Resorts - the dare-to-be-different...