Villa Host

1 week ago


Dubai, Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full time
  • Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.
  • Assist Front Office Department with daily operations, check-in, check-out, and upselling.
  • Maintain high standards in personal appearance. Is well groomed, hygienically clean, and properly attired in uniform to carry out duties at all times.
  • Behave and carry out tasks and responsibilities in a professional manner
  • Punctual to report for duties and prompt to disseminate services to guests.
  • Is well organized to carry out job tasks with necessary accessories ready and at hand.
  • Fully aware of arrivals, departures, and guest movement in the resort.
  • Always prepared to handle guest requests, complaints, and suggestions and follow through to maximize the service standard.
  • Knowledgeable about fire and safety procedures.
  • Deals Guest comments and concerns systematically and keeps superiors informed of the same.
  • Committed and suggests/introduces new initiatives that are focused on enhancing the guest experience.
  • Report health or safety hazards to the supervisor.
  • Perform other duties as assigned by the Management.

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