Lead Digital Banking | Standard Chartered Dubai

3 weeks ago

dubai, United Arab Emirates Standard Chartered Full time
Lead Digital Banking | Standard Chartered DubaiWe are a leading international banking group, with a presence in 53 of the world’s most dynamic markets and serving clients in a further 64. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, here for good.Support the Head – Solution Delivery, Products to drive execution of digital lending programs and partnerships, in AME.Lead Digital Banking | Standard Chartered Dubai | Apply NowResponsibilitiesStrategyWork closely with the Group, Region, Country digital and product teams for ideation, development, and support in implementing Lending ProgramSupport the lending strategies of regional product heads with execution of chosen solutions in marketsDrive ideation around country innovations and enhancements to both pre-and post-login experiencesTrain country digital banking team for efficient management across cultures and local realitiesBusinessDevelop & execute a strategic road map for implementing lending programs, aligning the bank objectives & customer needs.Lead the design, development, and implementation of lending products & services, such as Credit Cards, Personal Loan, & other lending products.Collaborate with Group Hives, regional product heads & Country stakeholders to gather & prioritize the requirements ensuring meet expectation of delivery.Work with team to improve the user experiences & streamline, automated the processes.Maintain clear & effective communication between countries & Hives.Primary responsibility for managing relationships, scheduling and ensuring alignment between regional BoW, hives and countryDocument and articulate product end to end process flow with a view to achieving superior serviceProcessesWork with Group Hives and country teams to conduct extensive UAT’s, UVT and pilot testsResponsible for tracking benefits realization and adoption on an ongoing basisWork with country to define a clear client journeys & requirement.Manage budget allocation to the initiatives & ensuring cost- effective implementation.Clearly communicating priorities, objectives/ goals & acceptance criteria to the agile delivery teamWork with country teams to create an ecosystem of partners that will deliver value to our clientsEnsuring project deliverables are of desired quality and have appropriate endorsement / sign offsRisk ManagementEnsure all digital solution design and simplementation adheres to regulatory compliance and security standards of lending products.GovernanceEnsure all digital solution design and simplementation adheres to regulatory compliance and security standards of lending products.Regulatory & Business ConductDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.) *Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Key stakeholdersGroup Hives and Digital Banking team.Regional Product Head for Credit Card and Personal LendingRegional Technology and digital banking teamRegional RB team – RB Head, Segment, and product, CEPG, Distribution, Transformation and alliancesCountry RB Heads, Country CCH, Product, Digital, COO, CFCC, Legal Heads in country and regionOther ResponsibilitiesEmbed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);Our Ideal CandidateQualifications: Experience with design and delivery of digital lending solutions in different markets; Experience in Retail Banking – segment, product and processes, with passion to create new thingsLanguages: EnglishOther (knowledge, skills and experience):Good understanding of Current market/ competitive digital positioning.Excellent communication skillsVery good use of excel and power point to deliver meaningful messages about the projectAbility to lead and coordinate widely across multiple stakeholders to achieve outcomesRelationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners. Rally people around new processesAbility to work with others to influence outcomes.High level of energy and passionate about client experienceRole Specific CompetenciesMobile Banking, Operating System and PlatformsBanking Products and Services DevelopmentOnline Banking System ManagementChange ManagementDigital Marketing Channels and SellingDigital Threat ManagementDigital TransformationElectronic Banking ProductsPricing Models and AnalyticsProduct Development StrategyProfitability AnalysisDon’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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