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IT Help Desk Technician

1 month ago

sharjah, United Arab Emirates Dubai Adhesive Material Factory LLC Full time
We are looking for a competentHelp desk technicianto provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.The goal is to create value for clients that will help preserve the company’s reputation and business.Proven experience as ahelp desk technicianor other customer support roleTech savvy with working knowledge of office automation products, databases and remote controlGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsCustomer-oriented and cool-temperedBSc/BA in IT, Computer Science or relevant field
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