Technical Solutions Specialist
1 month ago
Partner the Sales Team on maximizing sales through joint visits, demonstrations, key meetings and technical support on quotations
Articulating the business and technical value of our solutions and products to senior managers and technical decision makers
Propose the disguise product to solve business challenges faced by our customers, supported by demo projects, presentation material and internal and external solution documentation
Positioning our technical solutions in competitive scenarios
Remove technical barriers and assist to motivate sales teams by conveying key USPs
Participate in the design & build of Dubai Trade Show, Roadshows and Open House events
Produce system schematics, 3rd party solutions documentation and project proposals to support the sales process
Operating the disguise LA Extended Reality Stage
Configuring and calibrating camera and camera tracking solutions
Programming disguise demo projects
Aiding Sales demonstrations
Submit feature requests based on customer feedback and industry insight
Essential Skills
Comfortable in both a technical dialogue and commercial setting
Strong written and verbal communication, including technical writing skills
On set experience in live events, film and/or tv production
Product sales experience, ideally in a technical capacity
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Self-motivated and have the ability to network across departments
Personable and a team player, who is able to work under their own initiative
Organized, diligent and reliable worker
Exceptional time management, organizational and analytical skills
Be task lead and manage things to completion to deadlines
Ability to collate and share data across departments and team
Enthusiasm for working in an international, collaborative and fast-paced environment
A genuine interest in technology and ability to quickly learn new technologies and workflows
Be able to travel regularly for periods of time as the business needs across AMER region
Being able to inspire sales teams with new features and USPs to update sales teams’ knowledge
Motivated to extend the value of a project by up selling where possible in a disguise solution, in partnership with the wider Sales team
Excellent spoken & written English
Strong presentation skills
A passport and ability to travel
Desirable Skills
Experience in using disguise or other media server solutions
Experience in using Unreal, Unity, Notch, or other real-time environments
Knowledge of lighting and video systems within the live events, film, or broadcast industries
Knowledge of network protocols and technologies such as TCP/IP, UDP, etc.
Experience in using diagramming tools such as Lucidchart or Vectorworks
Experienced and comfortable in 3D software such as Blender, Maya, C4D
Track record of producing results
Product or solutions strategy development in the entertainment sector
Demonstrated ability to collect user feedback, analysis and strategies for customer pain points
Spoken & written second language
Degree in digital media, lighting design, production management, computer graphics, computer science, or other relevant field
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