Asst. Sales Manager

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.Key Features:Stunning Waterfront Setting:Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.World-Class Dining:Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.State-of-the-Art Facilities:Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.Exceptional Service:At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.Job DescriptionMAIN DUTIES AND RESPONSIBILITIES: 1.1.1 To be totally familiar with hotel products, rates, and promotions at all times. Maintain up to date understanding of company products and rates and involvement in cross selling of these when required1.1.2 Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes1.1.3 Provide ongoing market intelligence by monitoring business sources and segments1.1.4 Represent hotel at trade fairs, functions and other related events as directed.1.1.5 Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.1.1.6 Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.1.1.7 Penetrate and saturate prospective and existing customer organizations for effective multi department selling.1.1.8 Service needs of customers by attending to all requests promptly within 24 hours.1.1.9 Assist the DOS in pursuing new market segments to secure sales and prepare proposals for consideration1.1.10 Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.1.1.11 Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.1.1.12 Positive communication of the hotel image to existing and potential customer at all times.1.1.13 Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.1.1.14 Handle guest and employee inquiries in a courteous and efficient manner.1.1.15 Maximize occupancy and average rate of hotel through creative and selective selling.1.1.16 Accurately report the month-end, year-to-date room night and revenue accounts to the DOSM, for revenue increasing opportunities and possible action plans.1.1.17 Report on trends in the industry and local markets.1.1.18 Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.1.1.19 Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.1.1.20 Maintain accurate information on all new and on-going leads and accounts, including solicitation efforts.1.1.21 Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.1.1.22 Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.1.1.23 Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.1.1.24 Prepares and transmits the Call Reports on a weekly basis to the DOS.1.1.25 Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel’s Sales/Rooms Division and Credit meeting.1.1.26 Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.1.1.27 Establishes and signs contracts considering the official Rate Policy in co-ordination with the DOS.1.1.28 Conducts rate market surveys to advise management of actual market trends.1.1.29 Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel’s management.1.1.30 Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.1.1.31 He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.1.1.32 Other duties as assigned.1.1.33 Perform duties in a manner that respects Rixos Hotels & Resorts’ Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.1.1.34 Assist in Task Force Teams for new openings.1.1.35 Carry out any other reasonable task (which may not be stated here) as requested.QualificationsMinimum two-year experience with the same position in a 5-star hotel and high school degree.Additional InformationCompetitive Salary and Compensation:Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.Training and Development Opportunities:Access to training programs and development opportunities to enhance skills and advance within the company.Opportunities for career growth and advancement within the Rixos Hotels group.Health and Wellness Benefits:Comprehensive health insurance coverage.Employee Recognition Programs:Recognition programs to acknowledge and reward outstanding performance and dedication.Work-Life Balance:Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.Uniforms and Dress Code:Provision of uniforms or dress code guidelines for a professional and cohesive appearance.Social Events and Activities:Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.Transportation Services:Transportation services.Employee Wellness Programs:Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
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