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Workshop Supervisor | Automotive | Body
4 months ago
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role:The Workshop Supervisor is in-charge of running the workshop which employs a large number of staff and handles a large volume of vehicles coming to the workshop. Hence the Workshop Supervisor is the key person to ensure high productivity and quality which will result in workshop profit, customer satisfaction and brand image.What you will do:Communication: Ensure effective communication with senior and subordinate staff for smooth operation of work shop floor.Quality: Ensure quality work for enhanced customer satisfaction and retention by minimising repeat jobs hence increasing total workshop efficiency.Training and Coaching: Provide moral support and occasional on-job assistance to build up confidence.Maintain cleanliness and tidiness on the shop floor.Ensure technicians wear clean specified uniformsEnsure technicians maintain good discipline (e.g. not shouting, smoking, wandering, littering etc.)Ensuring that equipment is working properly Ensuring proper use of tools and equipment ad safety gear.Ensuring workshop floor is free of hazards e.g. Oil, Parts, Hoses, Wires on the floorEnsuring staff (and customer) discipline, e.g. smoking on the shop floor, standing below the lift, not using wheel chocks etc.Required skills to be successful:Diploma or Bachelor of Automobile /Mechanical Engineering.Write and Speak English fluently, is computer literate and possess driving skills.Strong problem-solving skill and inter-personal skills About the Team:Reporting to Body Shop Manager, you will be an individual contributor and working in a busy Aftersales environment. What Equips You For The Role:3 to 5 years overall experience with automotive industry, preferably in a similar service role related with EV’s. Diploma or Bachelor of Automobile /Mechanical Engineering.Analytical expertDecisive Insight and result orientedAbout Al-Futtaim AutomotiveA major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.#J-18808-Ljbffr
