Presales Consultant
4 weeks ago
Job responsibilities:
- Articulate technology and solutions to position Black Box's business offerings.
- Attend business meetings with potential customers to determine the customer’s ask and pain areas and prepare best in class technology solutions.
- Understand underlying business risks of customer environment and build solutions offerings to help mitigate the issues of customers.
- Provide technical assistance and guidance during the sales process in consultation with internal and external teams.
- Oriented at Proposal Management (creating RFI, RFP etc.).
- Assist the sales team in qualification, pursuit and closing of opportunities
- Excellent Communication and analytic skills
- Good Interpersonal, Negotiation and Strong leadership skills
- Deep understanding of infrastructure (data center, network & end user computing) security / cloud security / managed security services / security operations center / compliance & risk management
- Should have expertise in telephony systems including Avaya Contact Centre systems, various voicemail systems, and Call Centre components
- Experience/strong understanding of Avaya legacy or VOIP systems, Voice Mail Systems, IVR, and Voice Recording Technology.
- Thorough knowledge and skill set of enterprise telephony systems and customer service applications both Premise and Cloud.
- Domain exposure to BFSI, Hospitality, Manufacturing, IT and ITES environment will be an added advantage.
Skill Set required: -
- Must have 4+ years of total experience with relevant experience in presales.
- Must be well versed with server, storage, back up technologies
- Must be assertive, proactive and creative.
- Ability to meet and establish deadlines
- Flexibility and the ability to thrive in a fast-paced environment
- Consultative selling approach.
- Should be self-motivated and self-driven.
- Ability to guide the juniors
- Ability to forecast trends and typical business requirements
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