Travel Consultant

2 weeks ago

Sharjah, Sharjah, United Arab Emirates MARCOPOLO HOLIDAYS Full time $45,000 - $60,000 per year

Key Responsibilities

  • Foster long-term relationships by engaging with clients in a professional and courteous manner.
  • Curate and deliver leisure travel experiences tailored to clients' expectations and budgets.
  • Support clients throughout their entire booking journey, from inquiry to trip completion.
  • Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.
  • Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.
  • Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.
Requirements

Skills & Expertise:

  • Bachelor's degree or higher.
  • Proficiency in Office 365, at least one GDS system, Hotel BedBanks, and DMC interactions.
  • Comfort with CRM software, online booking platforms, and virtual client engagement tools.

Traits & Competencies:

  • Strong attention to detail and multitasking ability.
  • Excellent communication, interpersonal, and listening skills.
  • Passion for travel and a desire to learn about new destinations and cultures.
  • Flexibility to accommodate client schedules and time zone differences.
  • Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
  • Problem-solving skills and resourcefulness in handling unexpected challenges.
  • Cultural sensitivity and a respect for diverse backgrounds and preferences.
  • Resilience and professionalism under pressure.
  • A team player with a collaborative mindset.

Preferred Experience:

  • 2-5 years in sales and operations at a travel agency or tour operator, specializing in customized international holidays (with knowledge of air travel and visa facilitation).
  • Fluency in written and spoken English.
Benefits

Learning & Development Opportunities:

  • Benefit from in-house destination and airline product briefings and trainings.
  • Develop soft skills through on-the-job training and coaching.
  • Participate in travel industry events and seminars.

Compensation & Benefits:

  • Compensation aligned with experience as an outbound leisure travel consultant.
  • UAE Residence Visa for applicants who require sponsorship.

Bachelor's degree or higher.

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