Holiday Homes Supervisor

2 weeks ago

Dubai, Dubai, United Arab Emirates One Address Dubai Full time

About Us:

We are a dynamic holiday home rental company dedicated to providing exceptional experiences for our clients and property owners. We are seeking a proactive and organized Reservation and Onboarding Supervisor to join our team and ensure smooth operations across our rental platform.

Key Responsibilities:

  • Manage and coordinate bookings across all rental platforms to maximize occupancy %).
  • Oversee the reservation process, ensuring timely and accurate bookings.
  • Work with Zoho CRM to maintain client and landlord communications, and manage reservations.
  • Utilize RMS (Reservation Management System) to track and optimize property bookings.
  • Supervise the onboarding process for newly listed apartments, ensuring all setup procedures are completed efficiently according to all DTCM compliance.
  • Supervise the housekeeping team to maintain high standards of cleanliness and readiness.
  • Communicate effectively with clients (tenants) and landlords to address inquiries, coordinate bookings, and resolve issues.
  • Monitor and analyze occupancy rates, making strategic adjustments to improve performance.

Qualifications:

  • Proven experience in holiday home or property rental management.
  • Strong familiarity with booking platforms and RMS systems.
  • Experience using Zoho or similar CRM tools.
  • Excellent communication and supervisory skills.
  • Highly organized with the ability to multitask and prioritize.
  • Goal-oriented with a focus on maintaining high occupancy rates.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • Competitive salary and benefits.

Requirements:

  • Proven experience in onboarding and managing holiday homes or vacation rentals.
  • Strong knowledge of holiday home management systems and platforms (Zoho CRM, RMS, , Agoda, Airbnb, etc.).
  • Familiarity with Dubai's holiday home regulations and market.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Detail-oriented with strong organisational skills.
  • Proficiency in CRM and property management software.
  • Knowledge of digital marketing and online listing optimisation is a plus.

Preferred Qualifications:

  • Previous experience working in Dubai's Holiday Home company or real estate sector.
  • Multilingual skills are advantageous.
  • Knowledge of local laws and regulations related to short-term rentals DTCM.

Why Join Us?

  • Competitive salary and benefits package. (Commissions for bringing new properties onboard)
  • Opportunity to work in a growing industry with a diverse team.
  • Be part of a company committed to innovation and excellence in the holiday home market.

Job Type: Full-time

Pay: AED5,000.00 per month

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