Head Captain FZN by Bj rn Frantz n

5 days ago


Dubai, Dubai, United Arab Emirates Atlantis Full time

Key Responsibilities

  • Support the Restaurant General Manager in daily restaurant operations
  • Deliver the highest standards of service and guest courtesy at all times
  • Lead by example on the floor, ensuring consistent execution of the sequence of service
  • Identify and drive training needs aligned with brand and service standards
  • Supervise and guide service teams during service periods
  • Anticipate guest needs and manage expectations with precision and professionalism
  • Provide detailed recommendations and specialist advice on food and beverage offerings
  • Handle guest feedback and service recovery in a calm and effective manner
  • Maintain smooth coordination between kitchen and service teams
  • Ensure service areas are prepared and maintained to fine dining standards
Desired Candidate Profile

Ideal Profile

  • Minimum 5 years of experience in hospitality operations
  • At least 2 years of experience as a Captain or Supervisor in a fine dining environment
  • Proven background in Michelin-star or Michelin-level restaurants
  • Strong knowledge of fine dining service standards and guest engagement
  • Excellent communication and leadership skills
  • Ability to perform under pressure in a fast-paced, high-end restaurant setting
  • Professional presence with strong attention to detail and service consistency


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