Sales Executive

7 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full time

Job Title: Sales Executive (Rental car)Experience: 1 - 3 yearsLocation: AbudhabiJob Responsibilities:· Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer· Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs· Meet all sales and service standards· Provide excellent customer service in all customer contact situations· Prepare all rental and return documents accurately and completely· Use company approved sales and service techniques when determining customer needs· Complete administrative tasks including daily lists to assist the branch· Communicate via telephone and email in a friendly and helpful manner· Assist branch with returning and turnaround of vehicles as needed· Perform other job duties as assigned to meet the business needs· Responsible for handling all sales and customer support related questions for customers and partners· Responsible for ensuring call resolution in a timely manner while maintaining the highest level of quality support with every customer interaction· Ensure that the return date and time on the rental agreement is accurate· Handle advanced roadside cases mechanical breakdowns, accidents (vehicle un-drivable), long distance tows > 100 miles· Answer customer emails in a timely and professional matter· Handle simple escalated roadside cases.· Contact clients with interest in procuring automobiles to offer them sales deals· Maintain a list of new/existing customers and occasionally communicate with them to discuss business opportunities· Develop and implement strategies to enhance sales efficiency and increase generated revenue· Interact with customers to identify their requirements and assist them in selecting a car that meets their specifications· Oversee the processing of client orders to ensure timely delivery of purchased units· Process requests of customers who wish to part-exchange their current car for a new one· Conduct the inspection of automobiles to ensure they are in good conditionExperience:Min 2 years exp in the same roleMin 2 years exp in UAEMandatory - Should hold a valid UAE Driving LicenseEducational Qualification:Any degree or diploma or any other equivalent academic qualificationJob Type: Full-time

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