Business Process Analyst

1 week ago


Dubai, Dubai, United Arab Emirates Raqmiyat Full time

We are hiring
Business Process Specialists (Analyst / Specialist level)
to support enterprise-wide
Business Excellence & BPM transformation initiatives
across multiple business functions in the UAE. This role focuses on
process design, SOP standardization, and continuous improvement
within a structured BPM governance framework.

If you have strong BPM/BPR expertise, hands-on experience with process modeling tools, and UAE exposure—this could be your next career move

Key Details:

Location: UAE (Onsite)

Experience:
4–8 Years
(Analyst / Specialist level only)

UAE Experience:
Mandatory

Domain: Real Estate (Good to have, not mandatory)

Joining: Immediate to 30 Days

Core Skills & Knowledge (Mandatory):

BPM & BPR expertise

Hands-on experience with BPM tools:

  • SAP Signavio, ARIS, Visio, Bizagi, Lucidchart or similar

Strong experience in:

  • Business Process Modeling & Analysis
  • SOP development & documentation
  • As-Is / To-Be process design
  • Process mapping & drafting models

Exposure to
Business Transformation initiatives

Ability to explain
Process Maturity Levels (L1–L5)
:

  • Ad-hoc → Standardized → Managed → Optimized → Innovation-driven excellence

Open Functions & Domain Preferences: Customer Experience (CX)

CX process transformation across:

  • Marketing, Sales, Freehold, Leasing
  • Maintenance, Operations, Mobile Apps

Finance

Shared Services Finance processes:

  • Accounts Receivable (AR)
  • Accounts Payable (AP)
  • Record to Report (R2R)

Human Resources

HR processes across:

  • Recruitment
  • Learning & Development
  • Performance Management
  • Payroll & Compensation
  • Leave Management

Procurement

Source-to-Pay lifecycle experience:

  • Vendor Management
  • Sourcing & Tendering
  • Cataloguing
  • PR / PO Processing
  • Goods Receipt / Service Entry
  • Invoice Processing

Hospitality & Golf

Operational process optimization

SOPs, governance & continuous improvement



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