Junior Café Manager

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates BABA ROMA FOR CAKES AND BAKERY CO. L.L.C (BRANCH) Full time

ABOUT US

At BABA ROMA, we are a casual dining café known for our exceptional variety of patisserie, pastry, and bakery delights. Our menu also includes elegant comfort food for a wonderful dine-in experience, as well as a wide selection of grab-and-go offerings. We pride ourselves on providing outstanding gastronomic experiences to all our guests.

KEY RESPONSIBILITIES:

  1. Strategic Leadership & Operations Management :

  2. Oversee the daily café operations, ensuring efficiency and adherence to company standards.

2.Maintain high levels of food safety, hygiene, and cleanliness:

  • Ensure that all equipment and facilities are in working condition, arranging maintenance as required.
  • Manage inventory, order supplies, and control stock levels to prevent shortages or wastage.

  • Implement and enforce standard operating procedures (SOPs)

  • Customer Experience & Service Excellence

  • Ensure a welcoming and friendly atmosphere for customers, enhancing their overall experience.

  • Address and resolve customer complaints or concerns professionally and promptly.
  • Uphold high standards of presentation and quality for all food and beverages served.

  • Gather customer feedback and implement strategies to improve service and offerings.

  • Staff Management & Development

  • Lead, train, and motivate the café team, fostering a positive and professional work environment.

  • Manage staff scheduling to ensure adequate coverage while controlling labor costs.
  • Conduct performance evaluations and provide ongoing coaching and development.

  • Recruit and onboard new employees as needed, ensuring they meet brand standards.

  • Sales & Revenue Management:

  • Drive sales and profitability by implementing promotional activities and upselling techniques.

  • Monitor daily sales reports, analyze performance, and implement strategies for growth.

  • managing waste, optimizing portion sizes, and improving efficiency.

  • Marketing & Brand Representation

  • Ensure the café maintains brand consistency in service, décor, and overall ambiance.

  • Engage with customers and the local community to build brand loyalty and awareness.

KEY REQUIREMENTS / CANDIDATE PROFILE:

  • Minimum 3-5 years of experience as a Café Manager, Restaurant Manager, Cafe Supervisor or similar role in the F&B industry.
  • A bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
  • Strong background in coffee, bakery, and casual dining operations.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Ability to multitask and create a fast-paced environment.
  • Proficiency in POS systems and basic financial reporting.
  • Knowledge of food safety and health regulations in the UAE.
  • Strong background in coffee, bakery, and casual dining operations.
  • Good knowledge of MS Office, Excel, and working with ERP software

Job Type: Full-time

Pay: AED5, AED8,000.00 per month

Experience:

  • Cafe Supervisor/Manager: 2 years (Required)
  • F&B Café/Restaurant handling: 2 years (Required)
  • Casual dining operations: 2 years (Required)

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