Administrator, Human Resources

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Key Duties And Responsibilities

• Greet external/internal clients and handle their requests in a timely and efficient manner.
• The role requires a high level of flexibility and collaboration, with the ability to support operations across One&Only Royal Mirage and One&Only The Palm in line with business and operational requirements, always ensuring seamless service delivery and brand consistency.
• Plan, coordinate, and deliver colleague engagement initiatives (events, campaigns, activities)
• Support programs that promote inclusion, wellbeing, recognition, and collaboration
• Act as a point of contact for colleagues regarding engagement activities and feedback
• Help create a positive workplace culture aligned with company values.
• Design and create promotional materials for engagement activities, including posters, digital flyers, and internal announcements.
• Assist with maintaining workforce administration data and processes.
• Prepare reports as requested by Cluster HR Manager.

• Manage all matters and maintain records related to opening bank accounts for new Employees.

• Tracking of new residence visa to send to the bank

• Updating OASYS – Changing cash salary to bank transfer.
• Prepare salary transfer letters for employees that request a bank loan or credit card.
• Tracking of all final settlement and informing banks accordingly – every week
• Answer various questions with regards to bank issues
• Bank Verification for employees –start date, salary, designation etc.
• Receiving all team member ATM card from courier service
• Redistributing the ATM Card packs to each department.
• Maintain and ensure the Colleague Files are up to date
• Ensures File Room is clean and organized, and documents for filing are kept to a minimum.
• Record minutes at weekly HR Meetings.

• Assist with colleagues exit processes and procedures

• Coordinating flight bookings of the exiting colleagues

• Liaising with colleagues to sign the Final Settlement & Visa Cancellation Forms

• Liaising with colleagues to complete the Leaver Clearance Form

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.

• Assist with planning special events.
• Issuing of Colleague IDs
• Preparation of Letters like Salary Certificates, Salary Transfer Letters, NOC & Service Letters.

• Preparing Colleague Files and ensuring the following documents are in order:

• Signed Contract

• Starter Form
• Signed Job Requisition
• CV
• Passport Copy of Colleague and dependents if applicable

• Passport size photographs

• Assist with all related administration issues.

• All other duties may be assigned by Cluster HR Manager or Cluster HR Director.

Skills, Experience & Educational Requirements

• Professional and well-groomed
• Passionate, personable, friendly, dedicated
• Proficiency in all MS Excel, Word, Office Programs, OASYS Software
• Advanced admin skills
• Bachelor's degree
• 2-3 years in administrative role
• 1-2 Years in hospitality industry
• Organizational skills, advanced communication and writing skills

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.