Virtual Job Fair

3 days ago

Dubai, Dubai, United Arab Emirates Wescom Credit Union Full time $81,255 - $121,935

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Current Wescom Employees: Please visit  the Career Center in Workday to search and apply for a current job opening.We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.

Salary Grade:

158E

Salary Pay Range for This Position:

$81, $121,935.00

POSITION SUMMARY:

  • Assists Branch Manager in the administration, supervision, and operations of a full-service branch office.  Ensures quality member service and assists in directing branch activities to achieve credit union goals.  Assumes management responsibilities for the platform and/or teller area as assigned and assumes responsibility for all branch functions in the absence of the Branch Manager.

ESSENTIAL POSITION FUNCTIONS:

  •  Maintains high level of member service by continually focusing on improvement in member survey ratings. Attracts new members and manages member and account retention.
  •  Acts as a resource for the platform/tellers on policies and procedures, approves checks and check hold decisions and resolution of Member Service issues.
  •  Assists in managing branch staff and establishing performance goals, allocating resources, and assessing performance of staff.
  •  Assists in selecting, coaching, evaluating, and developing all branch staff; oversees the training of staff in the areas of member service, products and services, operations, and interpersonal skills.  Helps ensure training objectives are met and that Wescom University core curriculum is completed by all employees.
  •  Supports achievement of annual goals for service, growth, and other key areas for assigned branch.  Ensures staff efforts are focused on achieving goals and aligned with Wescom's strategic objectives.  Supports administration of the branch budget and ensures expense control in all areas including salaries and overtime.
  •  Supports branch marketing efforts and provides remote marketing support for credit union products.  Coordinates and/or conducts member seminars.
  •  Ensures branch compliance with audit and security standards, policies and procedures and loss prevention measures.

EDUCATION AND EXPERIENCE:

  •  Bachelor's Degree preferably in business or related discipline.

OTHER SKILLS AND ABILITIES:

  •  Knowledge of credit union operations, excellent communication skills, both written and oral, and presentation skills a must

COMPUTER SKILLS:

  •  Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook)
If you are applying for a Hybrid/Remote position, please note applicants are required to reside within our Wescom service areas which are defined as the following counties: Los Angeles, Orange, San Bernardino, Riverside, Ventura, Santa Barbara, San Diego,  Imperial ,Fresno, Kern, Kings, Madera, Merced, Mariposa, Monterey, San Benito, San Joaquin, San Luis Obispo, Santa Cruz, Stanislaus and Tulare counties.

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