MS CRM Dynamics Specialist
1 week ago
Date Posted:
17 November, 2025
Industry:
IT Services and IT Consulting
Location:
VAPORVM IT SERVICES DMCC
Job Description:Key Responsibilities:
- Configure, customize, and maintain Microsoft Dynamics CRM (on-premise or Dynamics 365 CE) environments.
- Design and implement CRM modules, forms, views, dashboards, workflows, and business process flows.
- Integrate Dynamics CRM with other business systems and applications using APIs, plugins, and connectors.
- Develop custom solutions using Power Platform, Power Automate, Power Apps, and CRM plugins (C#/.NET).
- Analyze business requirements and translate them into technical CRM solutions.
- Ensure CRM performance, reliability, and security through best practices.
- Create, update, and maintain documentation, architecture diagrams, and technical specifications.
- Support CRM users, provide training, and troubleshoot issues on time.
- Manage CRM release cycles, updates, patches, and environment deployments.
- Collaborate with cross-functional teams to streamline business processes using CRM capabilities.
- Bachelor's degree in Computer Science, IT, Engineering, or related field.
- –5+ 8 years of hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
- Strong experience in:
- CRM customization and configuration
- Plugins and custom workflow activities (C#, .NET)
- Power Platform (Power Apps, Power Automate)
- CRM security roles, permissions, and administration
- Data migration (KingswaySoft, SSIS, Data Import Wizard)
- Good understanding of CRM architecture, entities, relationships, and data model.
- Strong problem-solving, communication, and documentation skills.
- Microsoft Certified: Dynamics 365 Customer Service / Sales Functional Consultant
- Microsoft Certified: Power Platform Developer / Functional Consultant
- Experience with Azure services, Power BI, or enterprise integrations.
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