CRM Specialist
2 weeks ago
We are seeking a CRM Specialist with a strong background in CRM and exposure to marketing functions.
Key Requirements:
Hands-on experience in CRM campaign execution and journey management using Zoho
Basic SQL knowledge
Experience in reporting and dashboard creation using tools such as Looker, Power BI, or Tableau
Execution of email and WhatsApp campaigns
Strong knowledge of Zoho CRM automation, including workflows and third-party integrations
Customer segmentation experience
Ability to create custom modules in Zoho CRM
Exposure to large-scale or cross-functional projects
Demonstrated ability to work as a self-starter and articulate past project experience clearly
Experience:
Ideally 4–6 years of relevant experience
Minimum 2 years of CRM experience required
Experience with Zoho ZIA is a plus, but not mandatory
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