Sales Support Officer

4 days ago

Sharjah, Sharjah, United Arab Emirates AL JALAL TRADING EST. Full time 30,000 - 60,000 per year

Sales Administration:

  • Prepare and issue quotations, sales orders, and invoices accurately.
  • Coordinate with suppliers and internal departments for pricing, product availability, and delivery schedules.
  • Ensure all sales documentation (quotations, orders, delivery notes, invoices) is properly filed and updated.
  • Support the preparation of sales reports, forecasts, and analysis.

Customer Service:

  • Respond to customer inquiries in a professional and timely manner.
  • Coordinate with logistics and warehouse teams to ensure prompt deliveries.
  • Handle after-sales support, including order tracking and resolving customer concerns.
  • Build and maintain strong relationships with clients to ensure customer satisfaction.

Coordination & Support:

  • Work closely with the marketing or business development team for promotional activities and client communication.
  • Support the sales team in preparing proposals, presentations, and tender documents.
  • Prepare technical and commercial submittals when required for client approval.

Qualifications:

  • Minimum 2–4 years of experience in a sales coordination or support role.
  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
  • Knowledge of ERP or CRM systems is an advantage.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.

Key Competencies:

  • Customer-oriented and service-minded
  • Strong multitasking and coordination skills
  • Accuracy and attention to detail
  • Ability to work under pressure and meet deadlines
  • Team player with a proactive attitude

Job Type: Full-time

Ability to commute/relocate:

  • Sharjah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • 2years: 1 year (Preferred)

Location:

  • Sharjah (Preferred)

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