Marketing and Design Co-ordinator

Marketing and Design Co-ordinator

Impact a better future

Serco:

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world's most complex challenges.

+impact:

+impact, Serco's advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.

We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world.

We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.

Our work ensures a positive impact where it matters most.

We're different because we do.

Your Opportunity

We are looking for a Marketing and Design Co-ordinator who will support the delivery of Serco and +impact's marketing, design, and communications strategy across multiple channels and geographies. This role blends creative design capability with marketing execution, ensuring all outputs align with Serco's global standards and +impact's distinct advisory brand identity.

The Marketing and Design Co-ordinator will play a key role in developing and delivering high-impact content and collateral to support business growth, particularly in the Middle East for Serco and globally for +impact.

The ideal candidate should have the ability to multi-task and manage various tasks, Proactive, organised, and solution-oriented mindset.

This role is part of the Marketing and Communication team and will be based in our corporate office in Dubai.

Key Accountabilities

• Design and deliver high-quality marketing materials including brochures, case studies, capability statements, presentations, and digital assets
• Support the development of brand-aligned content for digital campaigns, tenders, and business development activities
• Manage the design and production of collateral for both digital and print use, ensuring alignment with brand guidelines
• Develop engaging social and digital content that elevate brand awareness and engagement across platforms
• Maintain and evolve the visual identity for +impact and ensure design consistency across Serco's regional communications
• Collaborate with internal stakeholders to gather briefs, interpret requirements, and deliver creative solutions to support bidding, marketing and communications objectives
• Maintain an organised library of assets, templates, and collateral for ease of access across the team.

Specific Requirements

• Ideally a degree holder in Marketing, Graphic Design, Communications, or related field
• Minimum 2 years' experience in a marketing and/or graphic design role
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop; Premiere Pro or After Effects a plus)
• Demonstrated experience developing marketing collateral and visual content across formats
• Experience in running digital and marketing campaigns is desirable
• Experience working in a corporate or agency environment
• B2B or B2G experience preferred.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.