Quality Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates 045ea3a5-d1fd-44f7-97e4-3e15a5952bb4 Full time 150,000 - 180,000 per year

Job Title

Quality Manager

Job Description

Job Summary:

We are seeking a highly experienced and strategic Manager – Quality Management to lead our quality department within the project. This role is responsible for developing and maintaining integrated management systems, Quality Assurance/ Quality Control ensuring compliance with international standards, and driving continuous improvement during the project life cycle. The ideal candidate brings deep expertise in Quality and project lifecycle management, with a strong background in the airport or logistics industry.

Key Responsibilities:

Quality Management:

  • Develop, implement, and maintain the Integrated Management System (ISO 9001, ISO 14001, ISO
  • Lead internal and external audits, including certification and client compliance audits.
  • Manage non-conformance reports (NCRs) and ensure timely implementation of corrective actions.
  • Monitor and report on quality KPIs & Objectives and drive continuous improvement initiatives.
  • Advise project teams on quality related matters throughout the project lifecycle.
  • Ensure customer complaints are resolved effectively and efficiently.

Leadership & Strategic Management:

  • Serve as an advisor of the project management team,
  • Be the Quality representative towards the customer & other relevant stakeholders.
  • Collaborate with stakeholders to align Quality with customer requirements and project goals.
  • Lead change management initiatives and support organizational transformation, during the life cycle of the project.
  • Manage resources, including manpower planning and budgeting.
  • Coach and mentor team members to build capabilities.

Education & Certifications:

  • Bachelor's degree in Engineering, Quality Management, or a related field.
  • ISO Lead Auditor certifications (9001, 14001, preferred.
  • Six Sigma, Lean, or CQE certification is an advantage.

Experience:

  • Minimum 15 years of experience in Quality management, with at least 10 years in a senior leadership role.
  • Proven track record in the airport industry, particularly in baggage and cargo handling systems.
  • Extensive experience across the full project lifecycle, from proposal to handover.

Skills & Competencies:

  • Strategic thinker with strong leadership and interpersonal skills.
  • Excellent communication, coaching, and mentoring abilities.
  • Advanced knowledge of ISO standards, regulatory compliance, and industry best practices.
  • Proficient in auditing, risk management, and performance monitoring.

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