Freight Brokerage Operations Executive
1 week ago
Freight Brokerage Operations Executive
Location: Deira, Dubai
Salary: AED 2,500 – 5,000 (Based on experience)
Job Description
Yalafleet Freight Broker Co. LLC is a fast-growing freight brokerage company in Dubai, specializing in air freight, sea freight, and land freight forwarding. We are hiring an experienced Freight Brokerage Operations Executive to manage end-to-end freight operations, customer coordination, and shipment execution.
This is a mid-level freight forwarding operations role combining brokerage, documentation, customer service, and carrier coordination. The ideal candidate has hands-on experience in freight operations and is comfortable working in a fast-paced logistics environment.
Key ResponsibilitiesFreight Forwarding & Brokerage Operations
- Prepare accurate freight quotations for air, sea, and land shipments
- Book shipments with airlines, shipping lines, and transport providers
- Manage freight operations from booking through delivery
- Prepare and process shipping documents including AWB, BL, invoices, packing lists, and related paperwork
- Track shipments and ensure timely delivery
- Monitor shipment status and resolve operational issues
Customer Service & Coordination
- Act as the main point of contact for customers via email, WhatsApp, and phone
- Provide shipment updates and handle customer inquiries
- Coordinate with overseas agents, carriers, and logistics partners
- Assist with customs broker coordination and clearance support
Documentation, Billing & Admin
- Perform accurate data entry into internal freight systems and Excel spreadsheets
- Maintain organized shipment records and documentation
- Support invoicing and coordinate with accounting teams
- Review carrier invoices and identify discrepancies
Requirements
- 2–5 years of experience in freight forwarding, freight brokerage, or logistics operations
- Strong knowledge of air freight, sea freight, and land freight processes
- Experience preparing freight quotations and shipping documentation
- Proficient in Microsoft Excel / spreadsheets (required)
- High attention to detail and accuracy
- Ability to manage multiple shipments and deadlines
Language Skills
- English: Required
- Arabic and/or French: Advantage
Certifications
- Dangerous Goods (DG): Advantage
Working Conditions
- Office-based role – Deira, Dubai
- Working hours: 11:00 AM – 12:00 midnight (2-hour break included)
- Occasional overtime based on shipment requirements
What We're Looking For
- Customer-focused freight professional
- Highly organized and detail-oriented
- Strong problem-solving skills
- Comfortable working independently in a growing freight brokerage
Compensation & Benefits
- Salary: AED 2,500 – 5,000 (depending on experience)
- Visa provided
- Performance-based bonus
- Career growth opportunities in a fast-growing logistics company
About the Company
Yalafleet Freight Broker Co. LLC is a growing Dubai-based freight brokerage offering reliable and responsive logistics solutions across international and regional markets.
Job Type: Full-time
Pay: AED2, AED5,000.00 per month
Application Question(s):
- This is an office-based role in Deira, Dubai, with working hours from 11:00 AM to 12:00 midnight (with breaks). Are you comfortable with this schedule?
- Are you comfortable working with the salary as a total package of your compensation?
Experience:
- hands-on freight forwarding or freight brokerage operations: 1 year (Required)
Language:
- English (Required)
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