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Head Captain FZN

3 weeks ago

Dubai, Dubai, United Arab Emirates Atlantis Full time

Key Responsibilities

  • Support the Restaurant General Manager in daily restaurant operations
  • Deliver the highest standards of service and guest courtesy at all times
  • Lead by example on the floor, ensuring consistent execution of the sequence of service
  • Identify and drive training needs aligned with brand and service standards
  • Supervise and guide service teams during service periods
  • Anticipate guest needs and manage expectations with precision and professionalism
  • Provide detailed recommendations and specialist advice on food and beverage offerings
  • Handle guest feedback and service recovery in a calm and effective manner
  • Maintain smooth coordination between kitchen and service teams
  • Ensure service areas are prepared and maintained to fine dining standards

Why Join Us

  • Competitive tax-free salary paid in UAE Dirhams
  • Food and beverage privileges across Atlantis dining venues
  • Discounted accommodation at Kerzner properties worldwide
  • Comprehensive health insurance including dental coverage
  • Annual flight tickets and life insurance
  • Incentive programs and colleague wellbeing initiatives
  • Access to world-class training, internal mobility, and long-term career development
Desired Candidate Profile

Minimum 5 years of experience in hospitality operations

At least 2 years of experience as a Captain or Supervisor in a fine dining environment

Proven background in Michelin-star or Michelin-level restaurants

Strong knowledge of fine dining service standards and guest engagement

Excellent communication and leadership skills

Ability to perform under pressure in a fast-paced, high-end restaurant setting

Professional presence with strong attention to detail and service consistency