Holiday Homes Manager
6 days ago
About the Role
We are looking for a reliable and proactive Operational Assistant Manager to oversee daily on-site operations for our holiday homes in Dubai Marina. The right candidate will ensure that each property is perfectly maintained, that guests receive 5-star service, and that all operational procedures are followed with precision and professionalism.
Key Responsibilities
- Guest Operations
- Welcome guests during check-ins and assist during check-outs.
- Ensure each apartment is fully prepared and in perfect condition before every arrival.
- Remain available from 9:00 AM to 6:00 PM to assist guests when needed.
- Monitor WhatsApp Business and respond promptly to guest inquiries or operational requests.
- Property & Maintenance Management
- Conduct detailed pre-check-in and post-check-out inspections for every unit.
- Prepare and send reports after each check-in and check-out, including photos, notes, and any observations.
- Maintain a complete and updated inventory list of all items in each property.
- Check that all appliances, lighting, and amenities are working correctly before each arrival.
- Supervise and coordinate with maintenance and cleaning teams.
- Have basic maintenance skills to handle minor fixes when needed.
- Operational Coordination
- Identify and report issues proactively, ensuring they are resolved quickly.
- Manage relationships and negotiate with suppliers, technicians, and contractors.
- Collaborate closely with management to improve processes and guest satisfaction.
Requirements
- Proven experience in holiday homes, hospitality, or property management.
- Basic technical knowledge in maintenance and repairs (electrical, plumbing, AC, etc.).
- Excellent communication and negotiation skills.
- Fluent in English (Arabic or French is a plus).
- Strong organizational and reporting abilities.
- Professional appearance and well-presented at all times.
- Must be based in or near Dubai Marina.
- Valid UAE driving license required.
What We Offer
- Competitive salary based on experience.
- Company car provided for operational duties.
- A dynamic and supportive work environment.
- Opportunities for growth within a fast-developing hospitality company.
Job Type: Full-time
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