Holiday Homes Manager

6 days ago


Dubai, Dubai, United Arab Emirates OLFLAT HOLIDAY HOMES Full time

About the Role

We are looking for a reliable and proactive Operational Assistant Manager to oversee daily on-site operations for our holiday homes in Dubai Marina. The right candidate will ensure that each property is perfectly maintained, that guests receive 5-star service, and that all operational procedures are followed with precision and professionalism.

Key Responsibilities

  • Guest Operations
  • Welcome guests during check-ins and assist during check-outs.
  • Ensure each apartment is fully prepared and in perfect condition before every arrival.
  • Remain available from 9:00 AM to 6:00 PM to assist guests when needed.
  • Monitor WhatsApp Business and respond promptly to guest inquiries or operational requests.
  • Property & Maintenance Management
  • Conduct detailed pre-check-in and post-check-out inspections for every unit.
  • Prepare and send reports after each check-in and check-out, including photos, notes, and any observations.
  • Maintain a complete and updated inventory list of all items in each property.
  • Check that all appliances, lighting, and amenities are working correctly before each arrival.
  • Supervise and coordinate with maintenance and cleaning teams.
  • Have basic maintenance skills to handle minor fixes when needed.
  • Operational Coordination
  • Identify and report issues proactively, ensuring they are resolved quickly.
  • Manage relationships and negotiate with suppliers, technicians, and contractors.
  • Collaborate closely with management to improve processes and guest satisfaction.

Requirements

  • Proven experience in holiday homes, hospitality, or property management.
  • Basic technical knowledge in maintenance and repairs (electrical, plumbing, AC, etc.).
  • Excellent communication and negotiation skills.
  • Fluent in English (Arabic or French is a plus).
  • Strong organizational and reporting abilities.
  • Professional appearance and well-presented at all times.
  • Must be based in or near Dubai Marina.
  • Valid UAE driving license required.

What We Offer

  • Competitive salary based on experience.
  • Company car provided for operational duties.
  • A dynamic and supportive work environment.
  • Opportunities for growth within a fast-developing hospitality company.

Job Type: Full-time


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