Assistant Front Office Manager
4 days ago
NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
Guests are just a short journey from all Dubai's top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel's lively sports bar, set to be one of the new 'go to' spots in Dubai.
Job Description
We are seeking an exceptional Assistant Front Office Manager to join our prestigious hotel in the heart of Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring seamless front office operations and delivering outstanding guest experiences in one of the world's most dynamic and cosmopolitan cities.
- Oversee daily front office operations, including check-in/check-out procedures, guest services, and concierge activities
- Collaborate with department heads to ensure smooth interdepartmental communication and guest satisfaction
- Lead, mentor, and motivate the front office team to maintain high standards of service excellence
- Handle guest concerns and complaints with professionalism and empathy, ensuring timely resolution
- Monitor and analyze key performance indicators, implementing strategies for continuous improvement
- Assist in managing front office budgets, controlling costs, and optimizing revenue
- Ensure compliance with hotel policies, procedures, and safety regulations
- Participate in the development and implementation of new service initiatives
- Act as the manager on duty during assigned shifts, making critical decisions as needed
- Support the Front Office Manager in strategic planning and team development activities
Qualifications
- Minimum of 2 years of experience in a similar role within a luxury or high-volume hotel
- Bachelor's degree in Hospitality Management or related field preferred
- Proven leadership and communication skills, with ability to inspire and motivate a diverse team
- Strong problem-solving and organisational abilities, with meticulous attention to detail
- Proficiency in hotel management software and property management systems
- Excellent command of English; knowledge of additional languages advantageous
- Financial acumen with experience in budgeting and performance analysis
- Ability to thrive in a fast-paced, multicultural environment, catering to an international clientele
- Customer-centric mindset with a passion for delivering exceptional guest experiences
-
assistant manager front office
4 days ago
Dubai, Dubai, United Arab Emirates Hyatt Full time 80,000 - 120,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk...
-
Assistant Manager Front Office
2 days ago
Dubai, Dubai, United Arab Emirates Hyatt Regency Full time $60,000 - $120,000 per yearOrganization- Hyatt Regency DubaiSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the...
-
Assistant Manager- Front Office
4 days ago
Dubai, Dubai, United Arab Emirates ANdAZ Full time $55,000 - $100,000 per yearOrganization- Andaz Dubai The PalmSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Director of Rooms in managing the...
-
Assistant Front Office Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Grand Central Hotel Full time 60,000 - 90,000 per yearWe are seeking a dynamic and service-oriented Assistant Front Office Manager to support the daily operations of our Front Office department. The ideal candidate will ensure that all guests receive exceptional service and that front desk operations run smoothly and efficiently. This role requires excellent leadership, communication, and organizational...
-
Front Office Assistant
2 weeks ago
Dubai, Dubai, United Arab Emirates Peergrowth Full time 30,000 - 60,000 per yearWe are seeking a Front Office & Admin Assistant to manage reception operations and provide comprehensive administrative support. The ideal candidate will be well-organized, presentable, and confident in managing front desk duties, office coordination, and basic documentation tasks.What Youll DoFront Office ManagementManage the front desk and maintain a...
-
Assistant Front Office Manager
4 days ago
Dubai, Dubai, United Arab Emirates Courtyard by Marriott® Dubai World Trade Centre Full timeJoin Our Team at Courtyard by Marriott Dubai World Trade CentreWe are looking for an experiencedAssistant Front Office Managerto lead our Front Office department and ensure an exceptional guest experience. The position isHead of Departmentand you will oversee daily front desk operations, manage guest services, supervise a team, and optimize hotel...
-
Assistant Front Office Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full time 120,000 - 180,000 per yearCompany Description Join us at Accor, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able
-
Assistant Manager Front Office
4 days ago
Dubai, Dubai, United Arab Emirates ANdAZ Full time $60,000 - $120,000 per yearOrganization- Andaz Dubai The PalmSummaryAs an Assistant Manager Front Office, you are responsible for the efficient running of the department in accordance with Hyatt corporate strategies and brand standards, whilst meeting colleague, guest, and owner expectations. You are expected to effectively manage the day-to-day operation and lead the team...
-
Assistant Front Office Manager
2 days ago
Dubai, Dubai, United Arab Emirates Flora Hospitality Full time 80,000 - 120,000 per yearWe are looking for a highly skilled and dynamic Assistant Front Office Manager to join our team. The ideal candidate must be passionate about guest service, demonstrate strong leadership qualities, and efficiently oversee all front office operations.Key Responsibilities:· Oversee daily operations of the Front Desk, Guest Services, Concierge and...
-
Assistant Front Office Manager
4 days ago
Dubai, Dubai, United Arab Emirates Life Line HR Services Full timeWe are hiring a motivated and experienced Assistant Front Office Manager for a reputed fine-dining restaurant in Oman. The ideal candidate will assist in managing daily front-of-house operations, ensuring smooth guest service, staff coordination, and maintaining high hospitality standards.Key Responsibilities:Support the Front Office / Restaurant Manager in...