Telesales Specialist

4 days ago


Dubai, Dubai, United Arab Emirates Docman One Stop Documents Solutions | Visa Services Full time

Company Description

Docman One Stop Documents Solutions specializes in visa processing, business setup, and documentation services for individuals, corporate entities, and government organizations in the UAE. With over a decade of expertise, we ensure the legal compliance, legalization, and translation of documents efficiently and seamlessly. Our unique service includes collecting documents from clients, managing processes with government departments, and delivering the completed documents back to the client. Based in Dubai, we are the trusted partner for handling official documentation efficiently and professionally, saving our customers time and effort.

Role Description

This is a full-time, on-site role based in Dubai for a Telesales Specialist. The Telesales Specialist will be responsible for reaching out to potential and existing clients via phone to promote Docman solutions and services. Day-to-day tasks include identifying customer needs, providing quality customer service, closing sales, and maintaining relationships with clients. Additionally, the role involves addressing client inquiries, resolving issues effectively, and achieving set sales targets.

Qualifications

  • Strong Sales and Customer Service skills with a track record of meeting or exceeding targets
  • Excellent Communication and Customer Support capabilities to build and maintain client relationships
  • Ability to conduct customer Training and educate clients on offered services
  • Fluent in English; proficiency in additional languages and familiarity with UAE governmental procedures are advantageous
  • Positive attitude, goal-oriented mindset, and ability to work in a fast-paced environment
  • Prior telesales or customer service experience in a similar industry is preferred (2 years+)

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