receptionist

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time 40,000 - 120,000 per year
Company Description

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a professional and friendly Receptionist to join our team in Rixos Al Mairid, Ras Al-Khaimah, United Arab Emirates. As the first point of contact for our guests and visitors, you will play a crucial role in creating a welcoming and efficient environment for our organization.

  • Greet and direct visitors, guests, and clients in a courteous and professional manner
  • Answer and manage incoming phone calls, emails, and other communications
  • Schedule appointments and maintain calendars for executives and staff members
  • Perform administrative tasks such as data entry, filing, and document preparation
  • Manage the front desk area, ensuring it remains tidy and well-organized
  • Coordinate with other departments to facilitate smooth operations
  • Handle basic inquiries and provide information about our organization and services
  • Assist with event preparations and guest accommodations when required
  • Maintain security by following check-in procedures and issuing visitor badges
  • Process incoming and outgoing mail and packages
Qualifications
  • Professional Experience: Demonstrable experience as a Receptionist within the hospitality sector is mandatory.
  • Linguistic Proficiency: Fluency in English and Arabic (both written and verbal communication) is essential. Proficiency in additional languages is highly advantageous.
  • Technical Expertise: Comprehensive knowledge of Opera Cloud or equivalent front office systems is required.
  • Computer Literacy: Proficient utilisation of MS Office applications and adept email management skills are crucial.
  • Core Competencies:
    • Exceptional organisational and communication abilities are paramount.
    • Exemplary attention to detail and superior multitasking capabilities in high-pressure environments are essential.
  • Professional Presentation: Impeccable professional appearance and demeanour are non-negotiable.
  • Ethical Standards:
    • Utmost ability to maintain confidentiality and handle sensitive information with the highest level of discretion.
    • Unwavering commitment to work various shifts, including weekends and public holidays.
  • Service Excellence: Demonstrated commitment to surpassing guest expectations and consistently delivering exceptional service is imperative.

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