Digital Customer Experience Specialist
1 week ago
Key Responsibilities:
- Translate CX journey designs into clear technical requirements for digital platforms.
- Support the development and launch of new digital features.
- Lead user acceptance testing (UAT) to ensure digital journeys function correctly.
- Monitor and improve the performance and stability of digital channels.
- Ensure all digital services follow CX design systems and UAE regulatory guidelines (TDRA, IDCXS).
- Bachelor's degree in IT, Computer Science, Digital Marketing, or similar.
- 2-7 years of experience (depends on educational attainment)
- Experience in digital product ownership, digital channel management, or CX digital implementation.
- Strong understanding of web/mobile technologies and digital standards.
Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website.
-
Omnichannel Experience Specialist
1 week ago
Ajman, Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channels—digital, call center, branches, and field services. This role focuses on channel governance, standardization, and improving how customers move between channels.Key Responsibilities:Define and manage omnichannel standards...
-
Customer Journey Specialist
1 week ago
Ajman, Ajman, United Arab Emirates Black Pearl Consult Full timeWe are seeking a Customer Journey Specialist to map, design, and improve customer journeys across all channels. You will work with cross-functional teams to identify pain points and design better, more seamless experiences.Key Responsibilities:Create and update customer journey maps, service blueprints, and future-state designs. Lead workshops to identify...
-
Digital Marketing Specialist
1 week ago
Ajman, Ajman, United Arab Emirates MediClinic Full timeWe are hiring a Digital Marketing Specialist.You will manage social media pages, create content, run ads, track performance, and support daily marketing tasks. You need strong experience in Meta and TikTok ads, video editing skills, and good communication.Send your CV to our email with your portfolio. Only shortlisted applicants will be contacted.Job Type:...
-
Customer Insights Specialist
1 week ago
Ajman, Ajman, United Arab Emirates Black Pearl Consult Full timeWe are hiring a Customer Insights Specialist to lead customer research, surveys, and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys.Key Responsibilities:Manage and enhance customer surveys (NPS, CSAT, CES) across all channels....
-
Digital Marketing Specialist
2 weeks ago
Ajman, Ajman, United Arab Emirates Al Tilal Building Contracting L.L.C Full timeJob Summary:We are seeking a skilled and creative Digital Marketing Specialist to manage and enhance our online presence in the contracting and real estate sectors. The ideal candidate will develop and implement digital marketing strategies to increase brand awareness, generate qualified leads, and support the company's business goals.Key...
-
Digital Marketing Specialist
2 days ago
Ajman, Ajman, United Arab Emirates Casecade Computer Trading Full timeWe are looking for a creative and result-driven Digital Marketing Executive with strong graphic skills to join our growing team. The Ideal candidate will be responsible for planning, executing and optimizing digital marketing campaigns while creating engaging visual content.Key ResponsibilitiesPlan and Manage digital marketing campaigns across social media,...
-
Manager Digital Communications
2 weeks ago
Ajman, Ajman, United Arab Emirates EtihadWE Full timeJoin Our Team: Manager Digital Communications at EtihadWEWe are seeking a talented and experiencedManager Digital Communications. In this key role, you will develop and implement digital communication strategies to enhance EtihadWE' s online presence, engage stakeholders, and promote brand awareness. To add, to manage digital channels, create content, and...
-
Digital Marketing
2 weeks ago
Ajman, Ajman, United Arab Emirates Desert Island Kids Full timeWe're HiringDigital Marketing & Sales / Admissions AssociateLocation: AjmanSalary Range: AED 3,500 + performance-based incentivesCompany: Little Wonders NurseryLittle Wonders Nursery is seeking a motivated and creative Digital Marketing & Sales / Admissions Associate to join our Ajman branch. This role is ideal for someone who enjoys marketing, parent...
-
Web Content Specialist
2 days ago
Ajman, Ajman, United Arab Emirates Talent Bridge Consulting LLC Full timePosition SummaryThe Web Content Specialist will be responsible for creating, managing, and optimizing content across University's digital platforms. This role ensures that the university's website and online channels deliver accurate, engaging, and user-friendly experiences that reflect University's brand, support student recruitment, and enhance stakeholder...
-
web develpment- digital marketing
1 week ago
Ajman, Ajman, United Arab Emirates The Agency Full timeFor Company in AjmanThe AGENCYFEMALE DIGITAL MARKETING AND SOCIAL MEDIA MANAGERMust be based in AjmanRequirements:1- Bachelor's degree in marketing or relevant field.2- A minimum of 2 years experience in a digital marketing or advertising position.3- In-depth knowledge of various social media platforms, best practices, and website analytics.4- Solid...