Customer Success/ Account Manager- UAE

5 days ago


Dubai, Dubai, United Arab Emirates Soluis Full time 80,000 - 120,000 per year

Customer Success/ Account Manager- UAE

Based Dubai or RAK  with travel across UAE

Permanent/ Full time contractor

Salary dependent on experience: Base + OTE

At Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisations, focusing on real estate,  leveraging appropriate technology to engage audiences using real-time games platforms delivering across the entire range of xR platforms. 

Due to growth, we are seeking a proactive Customer Success / Account Manager to manager our client relationships, ensuring smooth adoption and high-value outcomes across virtual twins, immersive installations, and real-estate visualisation solutions. You'll act as the client's trusted partner — managing ongoing support and success for existing clients while also helping showcase our solutions to potential new clients in person.

You will:

  • Serve as the first point of contact for existing clients, translating design intent into actionable guidance for visualisation teams.
  • Host Unreal Engine virtual twin sessions, immersive demos, and workshops 
  • Capture client feedback, document decisions, and feed actionable insights into workflows and roadmaps.
  • Draft proposals and scopes, providing fast, clear turnarounds for client requests.

You have:

  • 3–6 years of experience in client success, account management, or project-side client partnerships within architecture, real estate, or creative media production.
  • Hands-on experience with Unreal Engine, immersive environments, or XR/AV setups.
  • Strong stakeholder management, facilitation, and presentation skills, especially in-person demos.
  • Technical fluency to bridge client design teams and production workflows.
  • A degree in a relevant field (Architecture, Engineering, Interactive Media) or equivalent experience.

With experience of working in the UAE, you should have fluent written and spoken English and a driving licence.

We look forward to hearing from you

#LI-Remote



  • Dubai, Dubai, United Arab Emirates Giftify Full time $120,000 - $180,000 per year

    About GiftifyGiftify is a global leader in customizable gift card solutions, partnering with over 400 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences.The OpportunityWe are seeking aSenior Customer Success Managerto...


  • Dubai, Dubai, United Arab Emirates Tagway Full time $120,000 - $180,000 per year

    Operation Manager based in Dubai with a strong track record in client retention, account growth, and recurring revenue management. This is a strategic leadership role focused on maximizing value from our existing client portfolio while ensuring long-term partnerships.The ideal candidate brings 10+ years of experience in tech services (preferably RFID,...


  • Dubai, Dubai, United Arab Emirates Alaan الآن Full time 80,000 - 120,000 per year

    About AlaanAlaan is the SuperCard for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard, AI-powered automation and insights, streamlined accounting, and centralized...


  • Dubai, Dubai, United Arab Emirates Iron Mountain Full time $120,000 - $180,000 per year

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Dubai, Dubai, United Arab Emirates MS Shift, Inc. Full time 146,900 - 238,700 per year

    MS Shift is expanding—and we're hiring a motivated and customer-centricCustomer Success Managerto help our clients get the most from our security and operations software suite.You'll be the face ofMS Shift post-sale: leading onboarding, providing training, ensuring adoption, and driving customer satisfaction. This is a hands-on role where your...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time 40,000 - 48,000 per year

    Job Title – Customer Success ManagerType - OutsourcedContract Duration- 12 months Extendable (Preferred Immediate Joiners)Work Location – DubaiSalary – AED 10000Working days & timings – 6-days workMandatory details/Skills – 2–4 years of experience in Customer Success, Account Management, or Onboarding, preferably within SaaS or F&B tech.Job...


  • Dubai, Dubai, United Arab Emirates Syncron Full time $60,000 - $120,000 per year

    Syncronis a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategyService Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge...


  • Dubai, Dubai, United Arab Emirates Cyviz Full time $80,000 - $120,000 per year

    With over 15 offices in North America, Europe, Asia, and the Middle East, Norwegian-based Cyviz AS is a well-established global player.Cyviz is a global technology provider for comprehensive conference and control rooms as well as command and experience centers. Since 1998, we have created next level collaboration spaces, assuring inclusive meeting...


  • Dubai, Dubai, United Arab Emirates Planview Full time 120,000 - 240,000 per year

    Company OverviewPlanview has one mission: to build the future of connected work, from ideas to impact.As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the...


  • Dubai, Dubai, United Arab Emirates Elsevier Full time $60,000 - $120,000 per year

    About the Role:The Customer Success Manager (CSM) plays a pivotal role across both pre- and post-sales stages, ensuring seamless onboarding, adoption, and long-term value realization of Elsevier solutions. Serving as a trusted advisor for customers in UAE, Oman, Bahrain, Jordan, Lebanon, Iraq, Iran & Ethiopia—the CSM collaborates closely with Account...