Current jobs related to Customer Success Manager - Dubai, Dubai - Iron Mountain
-
Customer Success Manager
18 hours ago
Dubai, Dubai, United Arab Emirates MR L.L.C - FZ Full timeJob Title: Customer Success Manager + Sales RepresentativeLocation: DubaiDepartment: Customer Success / SalesReports To: General ManagerAbout the RoleWe are seeking a dynamic and driven Customer Success Manager (CSM) + Sales Executive to manage the full customer lifecycle—from prospecting and onboarding to account growth and renewal. The ideal candidate...
-
Customer Success Manager
19 hours ago
Dubai, Dubai, United Arab Emirates AVEVA Full timeETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports...
-
Customer Success Manager
5 days ago
Dubai, Dubai, United Arab Emirates Syncron Full time $60,000 - $120,000 per yearSyncronis a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategyService Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge...
-
Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Planview Full time 120,000 - 240,000 per yearCompany OverviewPlanview has one mission: to build the future of connected work, from ideas to impact.As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the...
-
Customer Success Manager
7 days ago
Dubai, Dubai, United Arab Emirates NEXSYS - ONE Full time 90,000 - 120,000 per yearPOSITION SUMMARY:The Customer Success Manager (CSM) focuses on the flawless execution and successful delivery of projects by efficiently coordinating both internal and external resources of the organization. The CSM oversees requirement gathering between customers and the organization. She/He closely works with all teams (i.e., Development, QA, support,...
-
Customer Success Manager
18 hours ago
Dubai, Dubai, United Arab Emirates Jedox Full timeWhat is Jedox?Jedox is a global leader in Enterprise Performance Management (EPM) and a recognized Gartner Magic Quadrant Leader, helping organizations transform fragmented planning into connected, data-driven decision-making. Trusted by more than 2,500 customers worldwide, Jedox enables business planning, budgeting and forecasting for finance, sales, and...
-
Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Cyviz Full time $80,000 - $120,000 per yearWith over 15 offices in North America, Europe, Asia, and the Middle East, Norwegian-based Cyviz AS is a well-established global player.Cyviz is a global technology provider for comprehensive conference and control rooms as well as command and experience centers. Since 1998, we have created next level collaboration spaces, assuring inclusive meeting...
-
Customer Success Manager
3 days ago
Dubai, Dubai, United Arab Emirates Alaan الآن Full time 80,000 - 120,000 per yearAbout AlaanAlaan is the SuperCard for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard, AI-powered automation and insights, streamlined accounting, and centralized...
-
Customer Success Manager
5 days ago
Dubai, Dubai, United Arab Emirates MS Shift, Inc. Full time 146,900 - 238,700 per yearMS Shift is expanding—and we're hiring a motivated and customer-centricCustomer Success Managerto help our clients get the most from our security and operations software suite.You'll be the face ofMS Shift post-sale: leading onboarding, providing training, ensuring adoption, and driving customer satisfaction. This is a hands-on role where your...
-
Customer Success Manager
7 days ago
Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time 40,000 - 48,000 per yearJob Title – Customer Success ManagerType - OutsourcedContract Duration- 12 months Extendable (Preferred Immediate Joiners)Work Location – DubaiSalary – AED 10000Working days & timings – 6-days workMandatory details/Skills – 2–4 years of experience in Customer Success, Account Management, or Onboarding, preferably within SaaS or F&B tech.Job...
Customer Success Manager
2 weeks ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a
motivated and dynamic Customer Success Manager
to join our
Commercial
team. In this role, you will be responsible for
managing a portfolio of key client accounts
,
driving product adoption and value realization
, and
securing account renewals and expansion opportunities
. This position is crucial for maintaining Iron Mountain's strong client relationships and ensuring long-term customer success and retention.
What You'll Do
In this role, you will:
- Lead and manage
the post-sales lifecycle for assigned customers, serving as the primary advocate and trusted advisor to ensure they achieve maximum value from Iron Mountain solutions. - Collaborate with
Sales, and Service Delivery teams to address customer needs, resolve complex issues, and align Iron Mountain's offerings with client business objectives. - Conduct
regular business reviews, and identify potential risks to retention, creating action plans for mitigation. - Ensure compliance
with all organizational account management standards, data governance policies, and regional regulatory requirements applicable to client engagements in the UAE.
What You'll Bring
The ideal candidate will have:
- Previous internships
are preferred - Strong knowledge
of effective relationship management strategies, value-based selling, and customer lifecycle management best practices. - Proven ability
in strategic account planning, negotiating renewals, and cross-functional stakeholder management to deliver complex client outcomes. - Bachelor's degree
in Computer Science Business or a related field
What We Offer (Benefits)
- Location: Dubai.
- Competitive compensation and benefits aligned with the experience.
- 30 days paid time off yearly.
- Comprehensive health, wellness plans.
- Opportunities for continuous learning and professional growth.
