Manager - Broker Relations

2 weeks ago

Dubai, Dubai, United Arab Emirates Next Edition Full time 120,000 - 180,000 per year

Location:
Dubai, UAE

Reports to:
Head of Sales

Department:
Sales (Channel & Partnerships)

Role Purpose

Our client, a leading developer in the UAE, is looking to hire a person to manage their broker relations. In this role, you will own and grow the broker/channel partner ecosystem to drive sales. This role builds deep, trust-based broker relationships, structures win-win commercial programs, and broker enablement to create effective sales channels.

Key Responsibilities

  • Channel Strategy & Coverage
  • Build and execute the annual channel plan: target broker segments (top-tier agencies, mid-market, sub-broker networks), geographic focus (Dubai + key feeder markets), and product fit.
  • Map and onboard high-potential agencies; negotiate CP agreements, commission slabs, incentives, and SLAs in line with company policy.
  • Broker Relationship Management
  • Own the entire portfolio of brokers; run regular pipeline reviews, deal clinics, and executive connects.
  • Design and deliver broker enablement: inventory/USP briefings, pricing promos, marketing toolkits, site tours, and open houses.
  • Commercial Governance
  • Maintain transparent commission tracking, incentive accruals, and clawback controls with Finance; ensure on-time CP payouts.
  • Enforce channel policies (exclusivity, price integrity, anti-poaching, channel conflict resolution).
  • Regulatory & Compliance
  • Ensure all marketing and sales activities adhere to regulatory requirements.
  • Internal Collaboration
  • Provide market intel (broker feedback, competitor launches, price movements, portal trends) to inform pricing and launch calendars.
  • Reporting & Analytics
  • Track broker productivity (activation, active rate, conversion, ASP, cancellations) and run performance improvement plans.

Success Metrics (KPIs)

  • Booked revenue / GMV via channel partners
  • Number of activated & productive brokers; contribution mix from top-tier agencies
  • Time-to-market for launches; attendance and ROI of broker events
  • Commission accuracy & payout TAT; zero compliance breaches

Candidate Profile

Must-Have

  • Experience in UAE real estate,
    currently with a developer in a channel/broker role
    or with a
    large brokerage managing sub-brokers
    .
  • Proven broker network (top agencies and sub-broker ecosystems); strong deal-making track record in off-plan.
  • UAE Driving License; on-ground mobility for broker meetings, site visits, and events.

Skills & Competencies

  • Relationship building, negotiation, and executive presence
  • Commercial acumen (pricing, incentives, margins, payout math)
  • Funnel discipline and data-driven decision-making
  • Bias to action under launch timelines; conflict resolution
  • High integrity and compliance mindset

Education

  • Bachelor's degree required

Work Location

  • Based in Dubai with frequent travel across the city; occasional regional travel for broker roadshows.

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