IT Network Administrator

2 weeks ago


Al Ain, Abu Dhabi, United Arab Emirates b474071a-4e8d-4468-b825-acb682c65967 Full time 120,000 - 240,000 per year
Description

ESSENTIAL JOB FUNCTIONS AND KEY ACCOUNTABILITIES:

System Management

  • Install, configure and maintain servers and associated hardware
  • Build, configure and manage servers running Windows and Linux operating systems, virtualized server hosting and administration using VMWare, hosting back-end solutions, such as email and SQL databases,
  • Troubleshoot software, hardware and network problems
  • Define the system, network and storage expansion and maintenance plans to ensure that the hospital maintains supportable standards
  • Define and implement security and disaster recovery arrangement for the IT systems, setup and monitor all continuity of operations procedures
  • Document configurations, troubleshooting techniques and assistance sheets

Network Management

  • Maintain Kanad Hospital computer network by administering user accounts, implement security procedures, as well as ensure Internet connectivity for research, eClaims and email/voice services
  • Support research and regulate all IT purchases, and maintain responsibility for the accuracy of all asset registers in the IT Department, as well as warranties agreements and Service Level Agreements (SLAs)
  • Manage multiple virtual and local area networks (VLAN), virtual private network (VPN), firewalls and Internet proxies, and Cisco switches, hubs and routers.

User Support

  • Provide 2nd and 3rd tier support to users by assisting the support team in troubleshooting issues and identifying long-term solutions
  • Writing/presenting training materials
  • Provide On Call support.

Project Management:

  • Initiates, plans, executes, controls and closes out a discrete unit of work to accomplish desired outcomes.
  • Actively manages task dependencies and critical path, balances resource allocation, mitigates risks, and monitors schedule/budget performance.

Ad Hoc Tasks

  • Research and assisting in acquisition planning and standard setting for IT equipment and software
  • Mentor less experienced IT staff on operations and support processes
  • Documenting IT procedures and policies, related the above tasking
  • Experienced in continuity of operations practices, network and system security, capacity and lifecycle planning, and software licensing / hardware warranties

COMPETENCY STANDARDS

Clinical Operations Familiarity: Through the design and implementation of clinical work-flows, demonstrates familiarity with health care delivery processes and policies that impact patient safety and internal efficiency.

Hospital Informatics: Well versed with the information domain and system support requirements for health-care delivery, including the integration requirements between an Electronic Medical Record (EMR) / Hospital Information System (HIS) to Lab Information Systems (LIS), Radiology Information Systems (RIS) / Picture Archiving and Communication System (PACS), Enterprise Resource Planning (ERP) and sub-specialty systems.

Advanced Computing Knowledge: Mastery of office and productivity applications; Deep knowledgable about endpoint computing hardware and peripherals, windows and linux operating systems, configuration of n-tern software applications, internet and browser, network and data transport. Practical and executional understanding of information security principles, practices and responses to incidents.

IT Project Lifecycle Standards: Adheres to and enforces established standards for managing IT projects from requirements through post-implementation reviews;

Experience

Minimum 5 years work experience in core IT Infrastructure


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