School Receptionist

2 weeks ago


Dubai, Dubai, United Arab Emirates Dove Green Private School Full time

Purpose of the role:

To ensure effective communication and liaison between parents, school leadership teams and

staff for the smooth running of the school.

Team: Administration

Reporting to: Operations Manager

Key actions:


• Answer, screen, and forward incoming phone calls while providing information where

required.


• Liaising, communicating, and nurturing enrolled family relationships


• Offer guidance and assistance to parents through the student registration and admission

process during the initial enquiry stage


• Assist with school tours when necessary


• Provide general clerical/administrative support e.g. updating student attendance

registers


• Communicate with existing parents to ensure their concerns, complaints and

compliments feedback are handled effectively, efficiently and in a timely manner,

escalating to relevant SLT members when necessary and scheduling touch base

meetings as required.


• Coordinate parent/community events in order to engage parents in school activities and

celebrations.


• Assisting in the Induction process via introduction by welcome packs and regular touch

base calls


• Acting as first point of contact with external and internal stakeholders, ensuring prompt

and efficient action.

Qualifications and Experience


• High School diploma with a minimum of 3 years of customer service, front desk

experience, preferably within education or hospitality industry


• Excellent interpersonal and communication skills; confident, presentable and

professional at all times


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