Customer Service Advisor

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Total Property Solutions Real Estate LLC Full time 30,000 - 45,000 per year

Job Title: Customer Service Advisor

Location: Abu Dhabi, UAE

Salary: AED 3,000

Job Type: Full-time

Job Description:

We are looking for a Customer Service Advisor with a minimum of 2 years experience in handling customer inquiries, complaints, and service coordination. The ideal candidate should be professional, well-spoken, and able to manage customer interactions efficiently while maintaining a high level of service quality.

Key Responsibilities:

  • Handle incoming calls, emails, and walk-in inquiries from customers and tenants.
  • Provide accurate information regarding services, processes, and requirements.
  • Assist with customer concerns and ensure timely resolution by coordinating with relevant departments.
  • Maintain records of customer interactions and follow up when required.
  • Manage schedules, appointments, and updates for client-related requests.
  • Ensure a positive customer experience and uphold the company's service standards.

Requirements:

  • Minimum of 2 years experience in customer service or front-office roles (mandatory).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Fluency in English.

What We Offer:

  • Competitive salary of AED 3,000.
  • Career growth opportunities.
  • Supportive and professional work environment.

Job Type: Full-time

Job Type: Full-time

Pay: From AED3,000.00 per month

Experience:

  • Customer Service Advisor: 2 years (Required)

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