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Customer Service Advisor
3 weeks ago
Job Title: Customer Service Advisor
Location: Abu Dhabi, UAE
Salary: AED 3,000
Job Type: Full-time
Job Description:
We are looking for a Customer Service Advisor with a minimum of 2 years experience in handling customer inquiries, complaints, and service coordination. The ideal candidate should be professional, well-spoken, and able to manage customer interactions efficiently while maintaining a high level of service quality.
Key Responsibilities:
- Handle incoming calls, emails, and walk-in inquiries from customers and tenants.
- Provide accurate information regarding services, processes, and requirements.
- Assist with customer concerns and ensure timely resolution by coordinating with relevant departments.
- Maintain records of customer interactions and follow up when required.
- Manage schedules, appointments, and updates for client-related requests.
- Ensure a positive customer experience and uphold the company's service standards.
Requirements:
- Minimum of 2 years experience in customer service or front-office roles (mandatory).
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Fluency in English.
What We Offer:
- Competitive salary of AED 3,000.
- Career growth opportunities.
- Supportive and professional work environment.
Job Type: Full-time
Job Type: Full-time
Pay: From AED3,000.00 per month
Experience:
- Customer Service Advisor: 2 years (Required)
