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Client Service Representative

44 minutes ago

Dubai, Dubai, United Arab Emirates Whites Full time

Client Service Representative | Dubai

About the Job:

  • Position Title: Client Service Representative
  • Job Location: Dubai
  • Training Location: Dubai
  • Training Duration: 4-8 weeks
  • Competitive Salary Package, Incentives, and Rewards.

Job Description:

  • Client Interfacing Role (not a back-office work)
  • Ensuring superb client service quality.
  • Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.
  • Collaborate with diverse departments and business units to optimize operational efficiency.
  • Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.
  • Active participation in the client retention program.

Job Specification:

  • +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).
  • Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.
  • Advanced proficiency in English verbal and written communication with a refined accent.
  • Capability to deal with high-profile clients with poise and professionalism.
  • Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.
  • Smart and professional looking with a confident personality.
  • Demonstrate positive attitude with high energy level.
  • Capable and adaptable with technology.
  • In good physical and health condition.