Professional Services

4 days ago

Dubai, Dubai, United Arab Emirates Innovative Systems Full time

Our Professional Services / Technical Consultants are multi-faceted individuals who have strong technical expertise and understanding of data, databases.

You will be highly analytic, with excellent interpersonal and problem-solving skills and a proven collaborator who works easily across other departments and geographies. Each day brings opportunities as you:

  • Execute all facets of the software and services delivery life cycle from pre-sales support through product configuration, testing, training, integration, and implementation
  • Collaborate with sales, account management and other internal teams to understand prospective and existing client needs
  • Assist with development of product justifications such as use case projects and proof of concepts (POCs)
  • Consult with clients; analyze and develop understanding of their data and product / customization needs
  • Implement Innovative s technology in various environments; on-site, remotely (SaaS) or hybrid
  • Utilize software application programming and tools to integrate Innovative s solutions within client s resident systems and processes
  • Configure and when needed, customize Innovative s software to align the with client needs
  • Provide consulting and client training, on-site or remotely
  • Use batch processes to integrate Innovative s products into client processes
  • Perform testing to ensure product implementation meets or exceeds performance and quality standards
  • Provide client support until post-implementation hand-off to Innovative s support (Customer Success) team
Desired Candidate Profile

3 - 5+ years of experience performing technical implementations and integrations

Undergraduate or higher level degree in computer or software engineering, computer or information science, mathematics or related degree or experience

Experience with C, Java, .Net, or other related languages

Database expertise, particularly in creating SQL queries

Highly motivated self-starter with strong commitment to follow-through

Ability to understand, interpret, and effectively communicate technical concepts

Ability to understand, articulate, and define solutions that meet the client s needs

Strong interpersonal skills and excellent written and verbal communication skills

Proven effective team player / collaborator

Native-level Arabic and English language skills (spoken and written)

Ability to obtain and maintain proper travel documents including visas

Ability and willingness to travel as required domestic and international.

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