Receptionist cum Accounts Assistant

About the Client

We are sourcing on behalf of a client who operates a specialized garment care and cleaning service in the region. They focus on high-quality cleaning for delicate and premium items, supported by ongoing staff training and modern cleaning technologies. The company emphasizes excellent customer service and attention to detail.

About the Role

The Accounts Assistant cum Receptionist position is a multifaceted role designed to support both the accounting and front-office operations within a dynamic laundry services environment. This entry to mid-level position requires a detail-oriented individual with strong organizational skills, fluency in English, and proficiency in computer applications. The role is pivotal in ensuring the smooth execution of daily financial transactions, accurate record-keeping, and effective communication with clients and internal teams, contributing directly to the operational efficiency and customer satisfaction of the business.

Key Responsibilities

• Perform daily accounting tasks including data entry, invoice processing, and reconciliation of accounts to ensure accurate financial records.
• Assist in the preparation of financial reports, statements, and summaries for management review, maintaining strict confidentiality and accuracy.
• Manage accounts receivable and payable, including the timely processing of payments, receipts, and petty cash transactions.
• Maintain organized and up-to-date filing systems for financial documents, contracts, and correspondence, both in digital and physical formats.
• Serve as the first point of contact at the reception desk, greeting clients and visitors professionally and addressing inquiries efficiently.
• Handle incoming and outgoing calls, emails, and messages, ensuring prompt and courteous communication with clients, suppliers, and staff.
• Coordinate with the operations and delivery teams to track orders, resolve billing discrepancies, and support customer service initiatives.
• Support the month-end and year-end closing processes by compiling necessary documentation and assisting with audits as required.
• Monitor office supplies and coordinate procurement to ensure uninterrupted administrative operations.
• Uphold company policies and procedures, maintaining a high standard of integrity and professionalism in all interactions.

Required Experience & Skills

• Demonstrated proficiency in English, with excellent verbal and written communication skills for effective client and team interactions.
• Strong computer literacy, including hands-on experience with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software such as Tally, QuickBooks, or similar platforms.
• Proven ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines in a fast-paced environment.
• Attention to detail and accuracy in data entry, record-keeping, and financial documentation.
• Customer service orientation with a professional demeanor, capable of handling front-desk responsibilities and resolving client queries.
• Basic understanding of accounting principles, financial transactions, and bookkeeping processes.
• Strong organizational and time management skills, with the ability to maintain systematic records and support audit requirements.
• Collaborative mindset with the ability to work effectively within a diverse team and communicate across departments.

Qualifications

• High school diploma or equivalent required; a diploma or degree in Accounting, Business Administration, or a related field is preferred.
• Prior experience (1-3 years) in an accounting, administrative, or receptionist role, ideally within a service-oriented or retail environment.
• Additional training or certification in accounting software or office administration is advantageous.
• Fluency in English is mandatory; knowledge of Arabic and additional languages is a strong advantage.

Tools & Technologies

• Microsoft Office Suite: Excel (spreadsheets, formulas, data analysis), Word (document preparation), Outlook (email management)
• Accounting software: Tally, QuickBooks, or similar platforms for transaction processing and reporting
• Office equipment: Multi-line telephone systems, printers, scanners, and POS terminals
• Digital filing and document management systems
• Basic familiarity with ERP or CRM systems is beneficial

The Accounts Assistant cum Receptionist plays a crucial role in maintaining financial accuracy, supporting operational workflows, and delivering excellent customer service, making a tangible impact on the overall success and reputation of the business. Career growth opportunities include advancement into senior accounting, office management, or customer relations roles based on performance and professional development.

By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.