Consultant - Emergency Medicine

The role involves providing high-quality, professional, and ethical clinical services to patients, ensuring effective and efficient care. Key responsibilities include monitoring and managing clinical risks, maintaining compliance with clinical governance and quality management standards, and fostering continuous professional development to uphold excellence in medical practice for both oneself and others.

• Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
• Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.
• Responds to client complaints in a timely and effective manner and provides feedback on progress.
• Keeps clients updated with relevant and accurate information and involves them in decisions that affects them.
• Focuses on consistently delivering a positive client experience.
• Completes tasks in accordance with set procedures and guidelines.
• Takes care to perform all tasks precisely and accurately to minimise errors.
• Identifies and reports non-compliance to relevant stakeholders, constructively.
• Continuously evaluates quality of own work and provides feedback on progress.
• Delivers on work outputs with high level of energy, focussed effort and pace.
• Remains professional and focussed on attaining results despite obstacles and setbacks.
• Builds positive working relationships with immediate colleagues.

Handles conflict calmly and contributes to find a way forward

• Demonstrates openness to diverse views and opinions.
• Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.
• Identifies and utilises networks within own work environment.
• Aligns individual behaviour to support and meet team goals.
• Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
• Clarifies and understands own role and responsibilities within the team.
• Recognises, appreciates and respects individual differences.
• Actively participates and builds a positive team spirit.
• Identifies and responds effectively and tactfully in a sensitive or difficult situation.
• Confronts and defuses difficult situations/conflict in a non-judgemental manner.
• Identifies and reacts appropriately to non-verbal cues Recognises and is aware of own biases and emotions and their effects on self and others.
• Effectively manages own feelings, guards against inappropriate displays of emotions.
• Listens attentively, considers and responds appropriately to the feelings and attitudes of others.
• Remains focussed under pressure and perseveres despite setbacks and obstacles to fulfil work outputs
• To perform the professional duties of a Consultant in accordance with the delineation of privileges as
• recommended by the credential committee.
• Determines which cases constitute an emergency, extends rapid treatment to the patient as needed, makes quick decisions, and chooses the correct consultant for necessary additional guidance.
• Upon request examines in-patients on wards/ICU, rendering immediate judgment and treatment if necessary.
• Advises nursing personnel regarding medical problems; responds to radio-telephone calls from remote areas requesting medical advice; occasionally must go on emergency ambulance trips or otherwise use good judgment in responding to bona fide outside emergencies.
• Completes all medical records and case histories promptly, indicating thereon the diagnosis and treatment given. Is responsible for the medical accuracy, completeness and confidential nature of patients' medical records.
• To ensure timely and accurate data to be notified to DOH of notifiable public health data and other data as per DOH rules, regulations and standards
• Provides health counseling of patients as needed.
• Attends professional and hospital meetings as directed by the HOD. Occasionally prepares cases for presentation at ward rounds and staff meetings
• To perform duties in outpatient clinics (if and when required).
• Provides on-call emergency coverage.
• Performs other duties as assigned by the Head of Emergency Service
• Work in all shifts as scheduled by the head of the department.
• Monitors clinical and other established indicators to ensure ongoing quality assurance.
• Strictly adheres to organization's regulations and policies especially those related to infection control, patient
• safety, EHSMS, DHO, JCI and ISO.
• Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.

Participates and contributes to scheduled in-service training programs like ACLS, BLS, CNEs, CMEs, In house activities, conferences or other programs as requested

• Exercises effective interpersonal skills in dealings with department staff, associates and Management.
• Maintains confidentiality as per the agreement signed.
• Demonstrates the ability to listen to others in promoting effective communication.
• Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.

• Carries out other duties when requested by the Head of department

• Exercises effective interpersonal skills in dealings with department staff, associates and Management.

• Maintains confidentiality as per the agreement signed.
• Demonstrates the ability to listen to others in promoting effective communication.
• Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.
• Carries out other duties when requested by the Head of department