Food And Beverage Supervisor(Italian Café Chain)
2 weeks ago
Responsibilities
- Supervise daily operations of food and beverage outlets ensuring high-quality service.
- Train, mentor, and manage food and beverage staff to maintain service standards.
- Monitor inventory levels, order supplies, and manage budgets effectively.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle customer complaints professionally and efficiently to ensure satisfaction.
- Collaborate with management to develop strategies for improving service and profitability.
- Conduct regular inspections to maintain cleanliness and presentation standards.
- Coordinate staff schedules and assignments to optimize operational efficiency.
Requirements
- Proven experience as a Food and Beverage Supervisor or similar role.
- Strong knowledge of food and beverage operations and service standards.
- Excellent leadership, organizational, and multitasking abilities.
- Ability to handle customer complaints and resolve issues effectively.
- Knowledge of health, safety, and sanitation regulations.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional certification in hospitality management is a plus.
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