CRM Manager(female)

2 weeks ago

Dubai, Dubai, United Arab Emirates Gold Future Investment LLC Full time

We are seeking a proactive CRM Manager with five to six years of jewelry business expertise. This position ensures both technical excellence and customized customer relationship strategies by fusing data-driven CRM management with direct customer interaction. The CRM Manager will oversee the CRM team, improve modules, and foster customer loyalty to directly boost sales.

Key Responsibilities

  • Data Mining & Analytics

  • Extract and analyze customer data to identify buying patterns, preferences, and opportunities.

  • Use Power BI, SQL, and Python to generate dashboards, reports, and actionable insights.

CRM Leads Management

  • Oversee lead generation, qualification, and conversion processes.

  • Track and improve lead-to-sale ratios through structured CRM workflows.

  • Customer Engagement & Sales Conversion

  • Call customers on special occasions (e.g., birthdays, anniversaries) to strengthen relationships.

  • Convert existing customers into repeat buyers through personalized offers and loyalty programs.

  • Act as a CRM Coordinator, ensuring smooth execution of customer outreach campaigns.

CRM Module Oversight

  • Manage CRM modules to align with business goals.

  • Collaborate with IT and vendors for upgrades and system optimization.

Team Leadership

  • Lead and mentor the CRM team to achieve sales and retention targets.

  • Foster collaboration between sales, marketing, and customer service teams.

Sales Enablement

  • Generate CRM-driven sales reports and insights for management.

  • Support sales teams with data-backed strategies to boost performance.

Qualifications

  • 5–6 years of CRM management experience in the jewellery industry.

  • Strong proficiency in Power BI, SQL, and Python.

  • Proven track record of managing CRM teams and modules.

  • Experience in customer engagement strategies (birthday calls, loyalty programs, repeat sales).

  • Excellent communication, leadership, and problem-solving skills.

Job Types: Full-time, Permanent

Application Question(s):

  • What is your visa status and validity period?
  • What is your expected salary?
  • Are you able to join immediately?

Experience:

  • CRM: 5 years (Required)
  • Power BI: 2 years (Required)
  • Python: 2 years (Required)
  • SQL: 2 years (Required)

  • CRM Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates fäm Properties Dubai Full time

    We are looking for aCRM Managerto become the operational backbone of our sales organization — connecting the dots between Sales, Marketing, property developers, and external partners.This is a strategic and hands-on role where you will be responsible for reporting, coordination, and ensuring smooth execution across multiple teams. Key...

  • Manager - CRM _ HomeCentre

    7 days ago

    Dubai, Dubai, United Arab Emirates Landmark Group Full time

    Job Title: Manager - CRMDepartment: E-commerce Location: DubaiReports to: Senior Manager Digital Marketing Job Type: Full-timeJob Summary:We are seeking an analytical, data-driven, and customer-focusedManager - CRM to supportthe development and execution of CRM strategies across digital channels. The ideal candidate will play a key role in enhancing customer...

  • crm & retention manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates JTI Full time

    At JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more Please apply till December 31CRM &...

  • Female Telesales Executive

    4 days ago

    Dubai, Dubai, United Arab Emirates South Xclusive Properties Full time

    Position: Telesales Executive (Female)Location: DubaiCompany: South Xclusive Real Estate LLCWe are looking for a confident and motivated Female Telesales Executive with previous experience in sales or telesales to join our dynamic real estate team.Key ResponsibilitiesMake outbound calls to potential clients to promote company services and property...

  • CRM & IT specialist (ZOHO CRM Expert )

    1 week ago

    Dubai, Dubai, United Arab Emirates Business Link Full time

    We're Hiring: CRM & IT Specialist (Zoho CRM Expert) Are you a tech-savvy professional with a passion for CRM systems and IT solutions? We are looking for a CRM & IT Specialist with proven expertise in Zoho CRM to join our dynamic team Role Responsibilities:Implement, customize, and manage Zoho CRM to optimize business workflowsIntegrate Zoho with other...

  • Lead Management and CRM Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates PS I Real Estate LLC Full time

    PRIMARY PURPOSETo oversee and manage all operational functions related to sales support, CRM systems, call center, and lead management. The Operations Manager ensures seamless coordination between sales, marketing, tech, and customer support, while supervising platforms and tools used across the company. This role plays a critical part in ensuring...

  • CRM Coordinator

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Gold Future Investment LLC Full time

    We're Hiring: CRM CoordinatorImmediate Joiners PreferredArakkal Gold and Diamonds is looking for a proactive and detail-oriented CRM Coordinator to enhance customer engagement, manage CRM data, and support marketing and operations.Key Responsibilities:Customer follow-ups & engagementSocial media & WhatsApp interactionCRM data management & reportingHandling...

  • Salesforce CRM

    1 week ago

    Dubai, Dubai, United Arab Emirates Atara Development Full time

    Job Summary:TheSalesforce CRM & IT Support Specialistwill be responsible for managing the Salesforce CRM interface, designing workflows, troubleshooting issues, assigning leads, providing IT hardware and software support, andcoordinating closely with the Digital Marketing Specialistto ensure alignment between CRM data and marketing campaigns.Key...

  • CRM Executive

    5 days ago

    Dubai, Dubai, United Arab Emirates SOL Properties Full time

    Job Title:CRM Executive (Real Estate Industry Only)Position OverviewWe are seeking a detail-oriented and tech-savvyCRM Executivewith strong knowledge ofSalesforce CRMand hands-on experience inreal estate operations, including SPA processing, Ogood registration, and RERA documentation. The ideal candidate will be responsible for managing and optimising the...

  • CRM Administrator

    4 days ago

    Dubai, Dubai, United Arab Emirates Ayana Properties Full time

    Job Description:We are looking for a detail-oriented and proactive CRM Administrator to support our real estate operations by maintaining, optimizing, and improving our CRM systems. The ideal candidate will ensure accurate data management, smooth system functionality, and effective support for the sales and marketing teams.Key Responsibilities:Manage and...